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Implementation methodology

Dynamics AX 4.0

The Microsoft Dynamics Implementation methodology describes consulting and process best practices for partners working with Microsoft Dynamics AX, Microsoft Dynamics Nav, and Microsoft Dynamics GP. Toolkits are available for download from PartnerSource.

Methodology

The methodology consists of the following phases:

Phase

Partner accomplishments during phase

Diagnostic

  • Evaluates a customer's business processes and infrastructure

  • Prepares a proposal

Analysis

  • Analyzes the current business model

  • Produces a gap/fit analysis

  • Creates the requirements documentation

Design

Documents:

  • Feature design

  • Data migration design

  • Test criteria

  • Technical design

Development

  • Develops the features

  • Tests the features and functions

  • Creates and tests the user documentation

Deployment

  • Sets up the production environment

  • Configures the system

  • Migrates data

  • Tests the system

  • Trains the end-users

  • Gets the system up "live"

Operation

  • Clears pending issues

  • Finalizes the user documentation and knowledge transfer

  • Conducts a post-mortem of the project

  • Provides on-going support

The activities involved in this phase are on-going activities performed after project close and throughout any future involvement with the client.

Optimization

  • Analyzes the system to determine how it can best be optimized for the customer's needs

  • Performs the optimization

  • Tests

The purpose of this phase is to help the customer refine the benefit they get from the business solution. Many times, after the implementation project is complete, customers desire minor changes to their system. This phase understands that need and supports the Customer for Life scenario.

Upgrade

  • Reviews the customer's business processes

  • Aligns the business processes to new functionality

  • Sets the systems in place to support the upgrade

  • Creates value to maintain a Customer for Life scenario

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