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Accounts receivable parameters (form) [AX 2012]

Updated: March 4, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Accounts receivable > Setup > Accounts receivable parameters.

Use this form to set up parameters for Accounts receivable. We recommend that you review and set all the parameters before you start to use the system, especially before you enter or generate customer invoices. The parameters determine how the data that is generated by posting source documents is handled.

You can do any of the following tasks:

  • Select among various kinds of functionality.

  • Enter the default information that is used if the information is not otherwise specified.

  • Select number sequences that are related to Accounts receivable.

The following tables provide descriptions for the controls in this form.

Link

Description

General

Set up the default values that appear on new sales orders or quotations. You can change the values on individual sales orders or quotations as appropriate. You can also specify requirements for reason codes.

Updates

Set rules for delivery acceptances and the updating of invoices, packing slips, and picking lists.

To view or edit parameters for the automatic updating of sales order lines when the sales order header is updated, click Update order lines.

Project

Control the display of project-related settings and the editing of ledger account numbers in the following forms:

  • Free text invoice

  • Free text invoice templates

  • Accounting distributions

  • Billing codes

    NoteNote

    The Billing codes form is available only if the Public sector configuration key is selected.

Summary update

Specify default values and the order error tolerance for summary updates of sales orders.

To set up parameters for data collection for a summary update, click Summary update parameters, and then make selections in the Quotation, Confirmation, Picking list, Packing slip, and Invoice areas.

Shipments

Specify if and when you include shipping information on invoices or product receipts. You can also specify if and when you create bills of lading, and which information to include.

Ledger and sales tax

Set up the default values for posting profiles, payments, bills of exchange, and cash flow forecasts.

Bill of exchange ES

Select values that are relevant for bills of exchange in Spain.

NoteNote

(ESP) This control is available only to legal entities whose primary address is in Spain.

Settlement

Specify details about settlement and closed transaction editing.

Credit card

Specify details that are used to authorize credit card payments and the estimated shipping charges that might be required to complete the authorization.

Collections

Specify the time that collection letter codes are updated and the parameters of the interest calculation. You can also specify default settings for actions in the Collections form.

Credit rating

Specify details about credit limits.

Prices

Specify how to calculate the total discount if you define both line and multiline discounts for a sales order. You can also specify whether charges are added automatically to sales orders or lines.

Cycles

Select the sales cycles that are used in the legal entity.

NoteNote

(ESP) This control is available only to legal entities whose primary address is in Spain.

AIF

Select the parameters for printing, sending, and receiving electronic documents, such as sales orders, free text invoices, packing slips, and picking lists, through the Application Integration Framework (AIF).

Inventory dimensions

Select the inventory dimensions that are displayed on sales order lines and picking list lines.

Number sequences

Define number sequences for Accounts receivable.

Button or link

Description

Update order lines

Specify how sales order lines are automatically updated when modifications are made to the sales order header.

Update quotation lines

Specify how sales quotation lines are automatically updated when the sales order header is modified.

NoteNote

This control is available only if Microsoft Dynamics AX 2012 R2 or AX 2012 R3 is installed.

Summary update parameters

Set up summary update parameters for quotations, confirmations, picking lists, packing slips, and invoices. For example, you can update multiple sales documents at the same time and group them according to relevant criteria, such as customer account.

Manage priority

Open the Settlement priority form, in which you can designate the settlement priority and manage settlement priority attributes. For more information, see Settlement priority (form).

Manage waive limits

Open the Manage customer waive limits form, in which you can set limits for the amount of interest and fees that can be waived for customers on interest notes. For more information, see Manage customer waive limits (form).

Group

Create or update number sequence groups.

Field

Description

Mandatory tax group

Select this check box to require that a tax group be defined for each new or modified customer account.

Tax exempt number requirement

Select the country/region group that applies to your legal entity, and that determines whether a tax exempt number is mandatory for customers who claim tax exemption.

Minimum reimbursement

If a customer has a credit amount because of an overpayment or a credit note, a reimbursement transfers the amount to a vendor account.

Enter the minimum amount to process for a reimbursement. If the value in this field is 0.00, no minimum payment is required.

NoteNote

If the customer is also a vendor, the vendor account will be used. If no vendor account is established for the customer, a vendor account is created automatically for the reimbursement, based on the vendor account that is the template for one-time vendors.

For more information, see One-time vendor account.

One-time customer account

Select a customer account as the default template for one-time customers. This is the customer account that will serve as a template for the information that will be entered on a sales order for a customer who is not expected to make subsequent orders.

Order type

Select the order type to be proposed when you create an order in the Sales order form.

For more information about order types, see About sales order types.

NoteNote

This list might contain an Item requirements option. This is an internal option that is used by Microsoft Dynamics AX with regard to the calculation of item requirements in projects. You cannot select this option.

Period of validity

Enter the number of days for the sales order deadline. When you create a sales order, the deadline is automatically calculated as today's date plus the number of days specified in this field.

You can delete all sales orders that have a deadline earlier than the specified date by using the Delete orders form. (Click Sales and marketing > Periodic > Clean up > Delete orders.)

Sales order pool

Select the default sales order pool that will be added automatically to an order when you create the order in the Sales order form. If you do not want to use the default sales order pool, you can change it for a specific customer or on a specific sales order.

You can specify sales order pools in the Order pools form.

Reservation

Select the default method of reservation to use when you create an order in the Sales order form:

  • Manual – Requires manual reservations.

  • Automatic – Reserves order quantities automatically.

  • Explosion – Reserves order quantities automatically, but master scheduling controls item reservation for bills of materials.

You can change the method of reservation when you create the order, and you can change the method for each order line. Reserved quantities are subtracted from the total quantity on hand.

Sales origin

Select the default sales origin of an order. The sales origin that you specify here is inserted automatically when you create a sales order. For more information, see Sales origin (form).

You can specify the sales order origin in the Sales origin form.

Sales origin from Enterprise Portal

Select the default origin for sales orders that are entered through the Enterprise Portal for Microsoft Dynamics AX.

NoteNote

This field does not apply for sales orders that customers enter via the Customer self-service portal. For more information on how to set the origin for sales orders that customers enter via the Customer self-service portal, see Customer self-service parameters (form).

Prompt for customer information

Select this check box to receive a warning when you create or modify a sales order in the Create sales order form. The warning will explain that the customer’s term information, such as terms of payment, will be copied from the Customers form to a sales order.

If you clear this check box, the customer’s term information is copied to the sales order without a warning.

Basic information that is specified for the customer account, such as name and address, is copied to a sales order regardless of whether this check box is selected.

Mark order as voided

Select this check box if you want sales orders to be just voided instead of deleted when a sales order is deleted.

Voided orders are no longer available in the Sales order form. You can query voided sales orders in the Voided sales orders form. (Click Sales and marketing > Inquiries > History > Voided sales orders.)

Use billing classifications

Select this check box if you want to use billing classifications to categorize free text invoices. For more information, see Billing classifications (form) (Public sector).

NoteNote

This control is available only if the Public Sector configuration key is selected.

Prompt quantity field value when posting documents

Select this check box to automatically recommend a value for the Quantity field when you post a document.

The recommended values for sales orders are as follows:

  • ConfirmationAll

  • Picking listAll

  • Packing slipPicked

  • InvoicePacking slip

If you previously posted the sales order documents by using values other than the recommended values, and you have selected this check box, you will receive a message that recommends changing the current value to the recommended value.

Days campaign expires

Enter the number of days for the quotation expiration date. When you create a quotation, the expiration date of the quotation is automatically calculated as today's date plus the number of days specified in this field.

Days before follow-up

Enter the number of days for the quotation follow-up date. When you create a quotation, the follow-up date of the associated activity is automatically calculated as today's date plus the number of days specified in this field.

Quotation type customer

Specify the default type for a quotation that is issued to a customer.

Period of validity

Enter the number of days that a return materials authorization (RMA) for customers is valid. The estimated date of arrival is calculated based on the system date plus the number of days that you specify.

Require reasons for payment cancellations

Select this check box to require that a reason code be selected when payments are canceled.

To cancel payments, click Cancel payment in the Customer transactions form. You can then enter a reason for the cancellation. For more information, see Cancel payment (form) (deposit slips).

Require reasons for return orders

Select this check box to require that a reason code be selected before a return order can be posted.

You post return orders and enter reasons for return orders in the Return orders form.

Require reasons for transaction reversals

Select this check box to require that a reason code be selected when accounts receivable transactions are reversed. For more information, see Reverse a transaction.

Accept overdelivery

Select this check box if customers are willing to receive more items through the packing slip update than the quantity that is ordered on the sales order line.

This parameter is most often used with bulk items, such as meat, salt, and oil.

You can specify an acceptable overdelivery percentage on the Sell FastTab of the Released product details form.

Accept underdelivery

Select this check box if customers are willing to accept that an underdelivery might be regarded as a final delivery.

This parameter is most often used with bulk items, such as meat, salt, and oil.

To indicate that an underdelivery is accepted as a final delivery and not a partial delivery when you post the packing slip or the invoice, select the Close check box on the Lines tab of the Posting invoice form.

You can specify an acceptable underdelivery percentage on the Sell FastTab of the Released product details form.

Safety level of invoiced orders

Specify whether to allow changes to a fully invoiced sales order:

  • None – You can make any changes to an invoiced sales order, such as adding sales order lines.

  • Warning – You can make any changes to an invoiced sales order, but a warning message is displayed.

  • Locked – You cannot make any changes to an invoiced sales order.

Order entry statistics

Select this check box to activate order entry statistics. Every insertion, modification, or deletion of a sales order line is recorded.

NoteNote

(SWE) This control is available only to legal entities whose primary address is in Sweden.

Use default language

Select this check box to print the picking list in the default language that is specified in the Legal entities form.

If this check box is cleared, the picking list is printed in the language that is defined as part of the picking list report properties.

Setting or changing the language property requires access to the development environment.

Automatic reduction, picking list

Select this check box to reduce the on-hand quantity when you print the picking list, even if this quantity does not match the quantity that was ordered.

Picking route status

Select the picking route status that will be used when the picking list is updated.

  • Completed – The order is generated with the Completed picking status. You might use this option if your legal entity uses a picking process in which the process is handled by only one person.

  • Activated – The order is generated with the Activated picking status. The picking process must be manually activated, and subsequently it must be manually completed to change the status to Completed.

Post packing slip in ledger

Select this check box to post the stock value of physical inventory transactions to the ledger when you update a packing slip.

Specify the packing slip ledger account and the offset account for the packing slip on the Sales orders tab of the Postings form. Both accounts are temporary accounts that are reset when you invoice the physical inventory transactions. If this check box is selected, the balance of physical inventory value accounts, plus the balance of financial inventory value accounts, equals the total inventory value of items in stock.

ImportantImportant

If you post packing slips in ledger accounts, you must also select the Post physical inventory check box on the Setup FastTab of the Item model groups form.

Automatic reduction, packing slip

Select this check box to deliver the quantity on hand when you update the packing slip, even if this quantity does not match the quantity that was ordered. If this check box is cleared, the packing slip update is canceled.

Example

A customer orders 10 pieces of an item, but when you update the packing slip, you have only six pieces on hand. The automatic reduction option prints the six pieces for delivery and puts the remaining four pieces on back order.

Default settlement type for credit notes

Select the standard settlement type to be entered as the default settlement type when a credit note is created:

  • None – The invoice transaction will not be settled.

  • Open transactions – The transactions will automatically be offset against open transactions according to the First In, First Out (FIFO) principle.

  • Designated transactions – The transactions will be settled with regard to a specific invoice.

The specified settlement type is automatically selected in the Settlement type field in the Sales order form when you create a credit note in that form. For more information, see Sales orders (form).

Tax exempt number requirement

Select the country/region group that applies to your legal entity and that determines whether a tax exempt number is mandatory on invoices that do not include sales taxes.

Delete order line invoiced in total

Select this check box to delete sales order lines that are fully invoiced.

NoteNote

If you selected the Mark order as voided check box in the General area and you select this check box, fully invoiced sales order lines are not deleted, but are instead marked as voided.

Delete order after invoicing

Select this check box to delete the sales order header when all the sales order lines are deleted. For the deletion to occur, the Delete order line invoiced in total check box must also be selected.

NoteNote

If the Mark order as voided check box is selected in the General area, the sales order header is not deleted, but is instead marked as voided. For the header to be marked as voided, the Delete order line invoiced in total check box must also be selected.

Batch

Enter the maximum number of documents that must be processed in parallel in each batch task in the batch job. The batch job is run when posting sales orders.

Automatic reduction invoice

Select this check box to invoice the quantity on hand, even if this quantity does not match the quantity that was ordered. If this check box is cleared, the invoice update is canceled.

Example

A customer orders 10 pieces of an item, but when you update the invoice, you only have six pieces on hand. The automatic reduction option delivers and invoices the six pieces and puts the remaining four pieces on back order.

Use exchange rate from source document

Select this check box to use the exchange rate from the designated transactions when the sales order is posted. All exchange rates for the designated transactions must be identical.

Credit note as correction

Select this check box to post a credit note as a correction in the appropriate ledger account. If this check box is selected, the ledger transaction for a credit note is posted on the same side as an invoice, but with a negative sign (reverse entry).

NoteNote

This check box indicates the default method to use when a credit note is posted. You can change the method when you post a specific credit note.

Print packing material weight

Select this check box to print the packaging material weight on the invoice.

Display project-related fields on free text invoices

Select this check box to display the project ID, category, and funding source in the Free text invoice form, and the project ID and category in the Accounting distributions form.

If the Public sector configuration key is selected, selecting this check box also displays the Project tab in the Billing codes form.

Allow the ledger account number to be edited

Select this check box to allow the ledger account number to be edited in the Free text invoice form and in the Accounting distributions form.

If a project is associated with a free text invoice line, changing the project changes the ledger account for the line. If you do not want the account to be changed when the project is changed, clear this check box.

If the Public sector configuration key is selected, you could allow the account to be changed most of the time, but prevent it from being changed on specific invoice lines by using billing codes.

NoteNote

This check box is available only when the Display project-related fields on free text invoices check box is selected.

Enable reference number on customer invoices

Select this check box to include invoice reference numbers on customer invoices, free text invoices, and project invoices. The number is generated when you enter a customer invoice and is printed on the invoice.

If you select this check box, you must select an invoice reference number formula in the Invoice reference number formula field for an invoice reference number to be entered on the documents.

NoteNote

(FIN) This control is available only to legal entities whose primary address is in Finland.

Invoice reference number formula

Select the method for displaying the invoice reference number.

This field is available only if the Enable reference number on customer invoices check box is selected. If this field is selected and then later cleared, the latest value in the current field remains visible.

NoteNote

(FIN) This control is available only to legal entities whose primary address is in Finland.

Reference

Select the format of the invoice reference number. This field is available only if Constant, customer, invoice + check digit is selected in the Invoice reference number formula field.

Number sequences are set up in the Number sequences form.

NoteNote

(FIN) This control is available only to legal entities whose primary address is in Finland.

Apply the credit invoicing layout into sales and project invoice reports

Select this check box to print invoice information on credit notes for accounts receivable and project credit invoices.

NoteNote

This field is available only if the Multiple countries/regions and Credit invoicing configuration keys are selected.

Use fiscal data from invoice account

Specify where the fiscal data (tax exemption number, customer name, and sales tax group) comes from when a sales order is created for a customer who has an associated invoice account:

  • Never – Fiscal data is taken from the customer account.

  • Always – Fiscal data is taken from the invoice account.

  • Ask – Select this for each sales order.

NoteNote

(ESP) This control is available only to legal entities whose primary address is in Spain.

Use customer name associated with tax exempt number when invoicing

If this check box is selected, the customer name is taken from the tax exempt table when a customer invoice is printed. You can see the tax exempt information in the Tax exempt numbers form. (Click General ledger > Setup > Sales tax > External > Tax exempt numbers.)

If this check box is cleared, the name is taken from the customer table when a customer invoice is printed.

NoteNote

(ESP) This control is available only to legal entities whose primary address is in Spain.

Default values for summary update

Select a default value for how to combine documents when multiple sales orders should be posted at the same time:

  • None – No summary updates are performed. For each order, there will be one invoice.

  • Invoice account – All selected orders are consolidated according to the criteria set in the Summary update parameters form.

  • Order – Consolidate a selected range of orders into one order, such as a single invoice. The orders will be summary-updated according to the criteria set in the Summary update parameters form. If this option is selected, you must select an option in the Order error tolerance field.

  • Automatic summary – All selected orders will be summary-updated according to the criteria set in the Summary update parameters form, but only if summary updating has been specified in the Summary update form. If not, the order will be posted separately.

You can overwrite the default values for sales orders by using the Summary update for field in the Posting form.

The minimum parameters to create summary updates are Invoice account and Currency; they cannot be changed. To add parameters, click the Summary update parameters button to open the Summary update parameters form. Select the appropriate parameters that should be met when summary updates are used.

Order error tolerance

Select the type of message to be displayed when orders are summary-updated and do not match the criteria set in the Summary update parameters form:

  • Accept – Display an error message only if the invoice account and currency field values do not match on all selected orders.

  • Warning – Display a warning message that includes a list of the fields whose values do not match on all the selected orders, but that should match according to the summary update parameters. You can decide to post the orders anyway. To continue without the warning message, change the fields that are listed in the warning message or exclude the orders that differ.

  • Error – Display an error message that includes a list of the fields whose values do not match on all the selected orders, but that should match according to the summary update parameters. To continue, you must change the fields that are listed in the error message or exclude the orders that differ.

Confirmation

Select the Site check box to produce one confirmation per site when posting.

Select the Delivery information check box to produce one confirmation per sales order line delivery address when posting. Clear the check box to use the header address in the Sales order form as the delivery address when posting.

Picking list

Select the Site check box to produce one picking list per site when posting.

Select the Delivery information check box to produce one picking list per sales order line delivery address when posting. Clear the check box to use the header address in the Sales order form as the delivery address when posting.

Packing slip

Select the Site check box to produce one packing slip per site when posting.

Select the Delivery information check box to produce one packing slip per sales order line delivery address when posting. Clear the check box to use the header address in the Sales order form as the delivery address when posting.

Invoice

Select the Site check box to produce one invoice per site when posting.

Select the Delivery information check box to produce one invoice per sales order line delivery address when posting. Clear the check box to use the header address in the Sales order form as the delivery address when posting.

Shipping specification

Specify whether and when shipping specifications will be automatically entered. Shipping specifications include volume, net weight, cartons, gross weight, shipping zone, and shipping label print settings. You can enter shipping information when you make a packing slip update, when you invoice the order, or both. Select None if you want to enter all the shipping specifications manually.

ATP incl. planned orders

Select this check box to include planned orders in available-to-promise (ATP) calculations, if you select the ATP calculation method in the Delivery date control field.

Delivery date control

Select the method to use to calculate possible ship and receipt dates. If you select ATP + Issue margin, the shipping date is equal to the ATP date, plus the issue margin for the item. The issue margin is the time that is required to prepare the items to ship. If you select CTP, a capable-to-promise (CTP) explosion is calculated. The confirmed ship date is updated with a suggested ship date.

Sales lead time

Enter the number of days for the default lead time.

ATP time fence

Enter the period, in days, to use to calculate ATP, if you selected the ATP calculation method in the Delivery date control field.

ATP backward demand time fence

Enter the number of days, backward from today, that past-due demand will be considered when calculating availability dates for inventory. Past-due demand, also known as inventory issues, affects the earliest available delivery dates for inventory. For example, if you enter 0, no past-due demand will be considered. If you enter 1, yesterday’s demand will be considered.

ATP backward supply time fence

Enter the number of days, backward from today, that past-due supply will be considered when calculating availability dates for inventory. Past-due supply, also known as inventory receipts, affects the earliest available delivery dates for inventory. For example, if you enter 0, no past-due supply will be considered. If you enter 1, yesterday’s supply will be considered.

ATP delayed demand offset time

Enter the number of days, forward from today, that is considered the delivery date for past-due demand on inventory issues. For example, if you enter 0, items that have a past-due delivery date will be considered as delivered today. If you enter 1, items that have a past-due delivery date will be considered as delivered tomorrow.

ATP delayed supply offset time

Enter the number of days, forward from today, that is considered the received date for items on past-due inventory receipts. For example, if you enter 0, the item will be considered as received today. If you enter 1, the item will be considered as received tomorrow.

Shipment report layout

Select a shipment report layout:

  • Shipping labels – Print one or more shipping labels per package that is specified when you entered the shipping descriptions.

  • Shipment list – Print a dispatch list that contains information about all packages.

Bill of lading

Specify whether and when to create a bill of lading when dispatching the shipment.

You can create the bill of lading when the packing slip is updated, when the invoice is posted, or at both times.

Language

Select the language in which to print the bill of lading.

Carrier name

Specify the name of the company that handles your transport of items. This information is transferred to the corresponding fields in the Bill of lading and Posting invoice forms. You can define the carrier names in the Carrier form.

Freighted by

Specify who handles the transport of items used in the Bill of lading and Posting invoice forms:

  • Carrier – The transport is handled by an external shipping company.

  • Shipper – The transport is handled by the company that is sending the goods.

  • Recipient – The transport is handled by the company that is receiving the goods.

Freight charge terms

Specify who will pay for the freight. This information is transferred to the corresponding fields in the Bill of lading and Posting invoice forms:

  • Prepaid – The freight charge is paid in advance.

  • Collect – The freight charge is paid when the items are received.

  • Third party – The freight charge is paid by a third party that provides the delivery services.

Trailer loaded

Specify who loaded the items:

  • By shipper – The loading was handled by the company that is sending the goods.

  • By driver – The loading was handled by an external driver.

Freight counted

Specify who counted the items:

  • By shipper – The counting was handled by the company that is sending the goods.

  • By driver/Pallets said to contain – An external driver counted the number of pallets.

  • By driver/Pieces – An external driver counted the number of pieces.

Use transportation document information on packing slip

Select this check box to display the transportation details on the packing slip.

NoteNote

(ITA) This control is available only to legal entities whose primary address is in Italy.

Primary consumption transaction

Select priorities for posting to item and customer dimensions.

Primary discount posting

Select priorities for posting to item and customer dimensions.

Primary sales posting

Select priorities for posting to item and customer dimensions.

Posting profile

Select the default customer posting profile. A posting profile must be specified with every update of a customer transaction.

Posting profiles are created in the Customer posting profiles form. For more information, see Customer posting profiles (form).

Mandatory item tax groups

Select this check box to require that an item tax group be defined when a free text invoice line is modified or created.

Sales tax on prepayment journal voucher

Select this check box to calculate and post sales taxes when receiving prepayment journal vouchers.

For more information, see Set up sales tax on prepayments and About prepayments and prepayment journal vouchers.

Posting profile with prepayment journal voucher

Select a posting profile to use for posting prepayment journal vouchers. The posting profile determines where the prepayment journal voucher and the sales tax for the prepayment journal voucher are posted.

NoteNote

Sales tax is calculated for prepayment journal vouchers only if the Sales tax on prepayment journal voucher check box is selected. If that check box is not selected, the default posting profile from the customer account is used.

Number of characters for Giro account

Indicate how much of the payment ID is reserved for the giro account number. Use this parameter for reading files from the giro bank. The code is composed of a customer account and a voucher number. After the field, the system shows how the 15 available positions are used in representing the account number and voucher number.

Warn if payment proposal uses multiple methods of payment

Select this check box to display a warning when a payment proposal returns more than one method of payment on the same journal line.

Bill of exchange

Select the posting profile for bills of exchange.

Protest bill of exchange

Select the posting profile for protesting bills of exchange.

Remit for collection

Select the posting profile for bills of exchange that are remitted for collection.

Remit for discount

Select the posting profile for bills of exchange that are remitted for discount.

Period between delivery and invoicing

Enter terms of payment that correspond to the standard period between sales order delivery and sales order invoicing. The specified terms of payment are used to calculate the expected invoice date when you calculate appropriations based on open sales orders. The invoice date is calculated as the date of delivery, according to the sales order, plus the specified terms of payment.

Example

If you deliver goods all week but invoice customers only on Fridays, select terms of payment such as Current week + zero days. If you invoice customers every day, select terms of payment such as Net + zero days.

Invoicing period

Select the value that represents the interval between the transaction date of future sales (budget lines, open sales orders, and free text invoices) and the expected invoice date. For example, if there are three days between transactions and invoicing, select terms of payment such as Net + 3 days.

Terms of payment

Select the terms of payment that are valid for the period between the invoice date and the due date.

Settle period

Select the terms of payment that are valid for the period between the due date and the payment date.

Settle account

Select the default liquidity account to use for future customer payment transactions in cash flow forecasts. This account is used if you have not set up a specific settle account for posting profiles in the Settle account field in the Customer posting profiles form.

TipTip

Select the liquidity account (bank account) that you usually use to receive customer payments. If you calculate currency requirements, also enter this account as a liquidity account in the Liquidity form.

Allocation key

Select the allocation key to use to reduce the effect of the budget on the cash flow forecast of sales orders.

For more information, see Allocation key.

Payment ID type

Select the default payment ID type.

NoteNote

(NOR) This control is available only to legal entities whose primary address is in Norway.

Validation on bill of exchange journals

Select this check box to apply new validations in the bill of exchange remittance journal for Spain.

NoteNote

(ESP) This control is available only to legal entities whose primary address is in Spain.

Date treatment (bill of exchange journals)

Select this check box to display the due date as the transaction date for the bill of exchange journals.

NoteNote

(ESP) This control is available only to legal entities whose primary address is in Spain.

Automatic settlement

Select this check box to automatically settle open transactions when a payment or credit note is updated. If this check box is cleared, users can settle accounts manually when entering payments or later by using the Settle open transactions form.

For more information, see Settle open transactions - customer (form).

NoteNote

You can set up different options for each customer posting profile.

Cash discount administration

Specify whether an obtainable cash discount difference is regarded as a cash discount difference or a payment on an account when an invoice is settled. This setting is used when the settled payment amount, which includes the cash discount, does not equal the amount of the invoice that is being settled.

  • Unspecific – The cash discount difference is handled in the following ways:

    • If the applicable cash discount is posted in the same legal entity as an overpayment, the cash discount amount is adjusted by the amount of the overpayment.

    • If the applicable cash discount is posted in a different legal entity as an overpayment, the customer cash discount account that is specified in the Accounts for automatic transactions form is used.

    • If the applicable cash discount is for an underpayment, the customer cash discount account that is specified in the Accounts for automatic transactions form is used.

    • If there are multiple cash discounts, for example if an overpayment is settled with multiple invoices, the adjustment to the discount is made from the last invoice that is settled to the first discount amount. The first discount is used when there is a tiered discount. For example, if the invoice is paid in five days, allow a 10% discount; if the invoice is paid in 15 days, allow a 6% discount. The overpayment is adjusted for the first tier of discount, which is 10%.

  • Specific – Use the customer cash discount account that is specified in the Accounts for automatic transactions form.

Example

Invoice total: 105.00

Obtainable cash discount: 10.50

Amount to be paid, which includes cash discount: 94.50

Amount the customer actually pays: 95.00

If you select Unspecific, the invoice will be settled, and the difference of 0.50 will automatically be posted to the ledger account that is specified for cash discount differences.

If you select Specific, the invoice will be settled, and the difference of 0.50 will automatically be posted to the sales ledger account as a payment.

Maximum penny difference

Enter the maximum permitted penny difference for the settlement of accounts receivable transactions. If the penny difference is equal to or less than the penny difference that is specified in this field, the difference will be posted to the penny difference ledger account that is specified in the Accounts for automatic transactions form.

Maximum overpayment or underpayment

Enter the amount that is accepted for overpayment and underpayment.

  • If the overpayment or underpayment produces a penny difference that is less than the difference that is defined in the Maximum penny difference field, the penny difference amount is posted to the penny difference account.

  • If the overpayment or underpayment produces a penny difference that is greater than the difference that is defined in the Maximum penny difference field, the penny difference amount is posted to the difference account that is selected for the Customer cash discount posting type in the Accounts for automatic transactions form.

NoteNote

To calculate tax on overpayments or underpayments, in the General ledger parameters form, click Sales tax, and then select the Sales tax on overpayment or underpayment check box.

Calculate cash discounts for partial payments

Select this check box to allow for discounts to be automatically calculated for partial payments.

  • If this check box is selected and a user changes the value in the Amount to settle field in the Settle open transactions form, the discount is automatically calculated and is displayed as the default entry in the Cash discount amount to take field.

  • If this check box is not selected and a user changes the value in the Amount to settle field in the Settle open transactions form, the default entry in the Cash discount amount to take field is 0 (zero).

This check box is used with the Normal option in the Use cash discount field in the Settle open transactions form. If this check box is selected, the discount is taken when the Normal option is used. When you select Always, the cash discount is always taken, without regard for this field. When you select Never, the cash discount is never taken, without regard for this field.

For more information, see About partial customer payments.

Calculate cash discounts for credit notes

Select this check box to allow for discounts to be automatically calculated for credit notes. In Accounts receivable, a credit note transaction is a negative transaction that has a value in the Invoice field in the Free text invoice form, or a return in the Sales order form.

  • If this check box is selected and a credit note is entered in the Settle open transactions form, the discount is automatically calculated and is displayed as the default entry in the Cash discount amount to take field.

  • If this check box is not selected and a credit note is entered in the Settle open transactions form, the default entry in the Cash discount amount to take field is 0 (zero).

This check box is used with the Normal option in the Use cash discount field in the Settle open transactions form. If the check box is selected, the discount is taken when the Normal option is used. When you select Always, the cash discount is always taken, without regard for this field. When you select Never, the cash discount is never taken, without regard for this field.

For more information, see About partial customer payments.

Edit pre-version 2.5 settlements

Select this check box to allow for settlements that were made in product releases earlier than Microsoft Dynamics AX 2.5 to be accessed in closed transaction editing.

Mark lines on free text invoices and interest notes

Select this check box to enable the Mark invoice lines button in the Enter customer payments, payment Journal voucher, and Settle open transactions forms. This lets users mark individual lines for settlement.

When this check box is selected, open transaction lines are created every time that an invoice that has an amount greater than zero is posted. Each new open transaction line represents a corresponding line from the original posted invoice.

If the invoice references a payment schedule, open transaction lines are created for the invoice lines that make up each installment of the schedule. For example, an invoice that has four lines, and that is associated with a schedule that has four payments, would create 16 open transaction lines.

NoteNote

For more information, see Mark invoice lines (form).

Prioritize settlement

Select this check box to enable the Mark by priority button in the Enter customer payments and Settle open transactions forms so that users can assign the predetermined settlement order to transactions. For more information about how to set the default settlement order, see Prioritize automatic settlements.

After the default settlement order is applied to a transaction by using the Mark by priority button, the order and the payment allocation can be modified before posting.

NoteNote

If a customer credit is posted and the settlement order has not been assigned, debit transactions will automatically be settled in the order that is specified in the Settlement priority form, if the Automatic settlement and Use priority for automatic settlements check boxes are selected.

Use priority for automatic settlements

Select this check box to use the defined priority order when transactions are automatically settled.

NoteNote

This field is available only if the Prioritize settlement and Automatic settlement check boxes are selected.

Credit card authorization

Select this check box to activate the authorization function in the Sales order form. When a credit card is authorized, the customer's available credit is reduced by the amount of the sales order, plus estimated shipping costs.

Credit card note

Enter the default description for the items that are purchased. This information appears on the customer’s credit card statement and is required by payment services. You can change the note when you enter a credit card.

Maximum CC re-enter attempts

Enter the number of times a user can enter a credit card number incorrectly before the field is locked.

Number of days before expired

Enter the number of days that an authorization will remain valid. For example, if 30 is entered in this field and 32 days have passed since the credit card was authorized, the sales order cannot be completed and shipped unless the credit card is authorized again.

Value

Enter a number to use for estimating freight charges when a customer uses a credit card for payment and the card must be authorized. This value is either an amount or a percentage of the price of the order, as specified in the Type field. When the order is fulfilled and shipped, the customer’s credit card is charged for the actual shipping charges, instead of the estimated amount.

Type

Select whether to use a fixed amount or a percentage to estimate the cost of shipping the order. The estimated shipping charge will be added to the price of the order, and the customer’s available credit will be reduced by that amount when the credit card is authorized.

Maximum amount

Enter the maximum estimated freight charge that can be entered when authorizing a customer's credit card.

Account type

Select the default account type to use when posting payment journals that contain credit card transactions. Typically, you should select Bank. You can change the account type for a specific transaction by selecting a different method of payment on the Price and discount FastTab in the Sales order form.

Account

Select the account to use when posting payment journals that contain credit card transactions. You can change the account for a specific transaction by selecting a different method of payment on the Price and discount FastTab in the Sales order form.

Bank transaction type

Select the bank transaction type to use when posting payment journals that contain credit card transactions. Typically, you should select a transaction type that represents a payment deposit. You can change the account for a specific transaction by selecting a different method of payment on the Price and discount FastTab in the Sales order form.

Cost center dimension

Select the financial dimension to use as the cost center when transferring level 2 and level 3 data to the payment service.

Exclude disputed transactions from fee calculations

Select this check box to prevent collection letters from being generated for transactions that have a status of Disputed in the Collections form. For example, if you use the Disputed transaction status as part of your collections management process, you can select this option to prevent unnecessary collection letters and fees from being generated.

NoteNote

This field is available only if the Collections configuration key is selected.

Update collection letter code

Select when the collection journal is updated to the next step in the collection letter sequence. Select between Posting and Printout.

Example

Printout is selected in this field. A customer has two invoices that are due for payment before the first periodic job to create collection letters is run.

Voucher

Amount

1000

1,000

1001

2,000

A periodic job to create collection letters is performed with All as the value in the Collection letter field in the New collection letters form. Collection letter 1 is created and includes two lines. The collection letter is printed (not posted), and the collection letter for these two invoices is updated to the next step in the collection letter sequence.

After a week, the customer has a new invoice that is due.

Voucher

Amount

1002

4,000

A new periodic job to create collection letters is performed with All as the value in the Collection letter field in the New collection letters form. A collection letter is created that has one line for the new voucher, 1002. A second collection letter is created that has two lines for vouchers 1000 and 1001. If one of these letters is printed, it is updated to the next step in the collection letter sequence.

NoteNote

If the field is set to Posting, one collection letter that has three lines is created when the periodic job is run, but the lines are updated to the next collection letter sequence only if they are posted.

For more information, see Set up a collection letter sequence and Create collection letters.

Interest calculation

Select the transactions for which interest is calculated.

  • Open and closed – Invoices that are open for payment, and invoices that are closed but were paid later than their due dates.

  • Open – Only invoices that are open for payment.

  • Closed – Only invoices that are closed, but were paid later than their due dates.

Adjustment invoice date value

Select the date that will be used when an adjustment invoice, or credit note, is created to settle waived interest charges on an interest note.

  • Interest note date – This is the end date for the period of time that is used to calculate interest charges on an interest note. For example, an interest note might include interest that was calculated from April 1 to September 30.

  • Current system date – This is today’s date, which typically is after the interest note date.

NoteNote

The date that you select affects the calculation of interest. If you select Interest note date, the end date for the calculation of interest on the interest note and the date on the adjustment invoice are the same. If you select Current system date, the current amount of interest that is due can differ from what is listed on the interest note. This is likely to occur if the date of an adjustment is weeks or months after the interest note end date. For more information, see Interest calculation (class form).

Minimum number of days to allow waived interest and fees

Enter the minimum number of days after which interest and fees can be waived. For more information about waiving interest and fees, see Waive, reinstate, or reverse interest or fees.

NoteNote

The minimum and maximum number of days that you enter will identify the time period during which interest charges and fees can be waived. For example, you enter a minimum of 15 days and a maximum of 90 days. Charges can be waived no sooner than 15 days after they were assessed, but no later than 90 days after they were assessed.

Maximum number of days to allow waived interest and fees

Enter the maximum number of days before which interest and fees can be waived. For more information about waiving interest and fees, see Waive, reinstate, or reverse interest or fees.

NoteNote

The minimum and maximum number of days that you enter will identify the time period during which interest charges and fees can be waived. For example, you enter a minimum of 15 days and a maximum of 90 days. Charges can be waived no sooner than 15 days after they were assessed, but no later than 90 days after they were assessed.

Aging period definition

Select an aging period definition for the default aging snapshot that will be used in the Collections form. For more information about aging snapshots, see Set up collections and Create an aging snapshot.

NoteNote

This field is available only if the Collections configuration key is selected.

Team

Select a team that collections agents are assigned to in the Collections agent form. Only teams that have a team type of Collections are displayed in the list. For more information about teams and collections agents, see Set up collections.

NoteNote

This field is available only if the Collections configuration key is selected.

Separate sales tax

Select this check box to create a separate journal line for sales tax amounts when write-off transactions are created by using the Collections form or related list pages. If you select this check box, you can more easily track the sales tax amounts that are involved in write-off transactions. You can track the sales tax amounts separately to help you more easily adjust your sales tax liability for the affected period.

NoteNote

This field is available only if the Collections configuration key is selected.

Write-off journal

Select the journal name, which is set up for daily ledger journals, to use when a transaction is written off by using the Collections form or related list pages. For more information, see Key tasks: Collections. For information about how to set up journal names, see Journal names (form).

NoteNote

This field is available only if the Collections configuration key is selected.

Reason code

Select the default reason code to use when write-off transactions are created by using the Collections form or related list pages. For more information, see Key tasks: Collections.

NoteNote

This field is available only if the Collections configuration key is selected.

Transactions to contact

Select the email template to use when you send an email message by using the E-mail > Transactions to contact action in the Collections form.

NoteNote

This field is available only if the Collections configuration key is selected.

Statement to contact

Select the email template to use when you send a customer statement as an attachment to an email message by using the E-mail > Statement to contact action in the Collections form.

NoteNote

This field is available only if the Collections configuration key is selected.

Transactions to sales person

Select the email template to use when you send an email message by using the E-mail > Transactions to salesperson action in the Collections form.

NoteNote

This field is available only if the Collections configuration key is selected.

Check credit limit on free text invoice

Select this check box to perform a credit limit check for free text invoices. Use the Credit limit type field to specify the amounts that are included in the calculation.

Check credit limit on sales order

Select this check box to perform a credit limit check for sales orders. Use the Credit limit type field to specify the amounts that are included in the calculation.

Require identification with credit

Select the type of identification that must be entered for customers to whom your legal entity extends credit. The option that you select in this field determines when and what type of information is required in the Government identification fields in the Customers form:

  • No – No government-issued identification is required, regardless of the customer's credit limit.

  • Yes – A government-issued license number or other government-issued identification is required if the customer's credit limit is greater than or equal to zero.

  • Minimum limit – A government-issued license number or other government-issued identification is required if the customer's credit limit is greater than or equal to the limit that you enter in the Limit field in this form.

Message when exceeding credit limit

Select how messages about exceeding a credit limit are delivered:

  • Error – An error message is displayed, and the conflict must be resolved before the process can continue.

  • Warning – A warning message is displayed, but the process can continue.

NoteNote

If you select Error and a customer exceeds a credit limit, you will receive an error message that usually stops the current operation.

Credit limit type

Select the type of credit limit check that is performed when a sales order is updated:

  • None – There is no requirement for the credit limit check.

    NoteNote

    If the Mandatory credit limit check box is selected in the Customers form and None is selected here, the credit limit is checked against the customer balance.

  • Balance – The credit limit is checked against the customer balance.

  • Balance + packing slip or product receipt – The credit limit is checked against the customer balance and deliveries.

  • Balance+All – The credit limit is checked against the customer balance, deliveries, and open orders.

If you change this selection, the values in the FactBoxes in the Collections form might be incorrect until a new aging snapshot is created.

For more information, see Credit limits for customers.

NoteNote

To run a credit check before a sales order is posted: On the Credit and collections FastTab of the Customers form, select the Mandatory credit limit check box and enter a value that is greater than zero that will be used as the credit limit amount. Credit checks are then run automatically when the sales order information is processed.

Limit

Enter the credit limit at which a government-issued license number or other identification is required for customers.

For example, type 2000 to require that an identification number, such as a driver's license number, must be entered for customers who have a credit limit of 2,000 or higher.

This field is available if you selected Minimum limit in the Require identification with credit field.

Check credit limit for sales orders

Select this check box to check a customer’s credit limit for sales orders that are received electronically through a service.

Message when exceeding credit limit

Select how messages about exceeding a credit limit are delivered:

  • Error – An error message is displayed, and the document cannot be processed.

  • Warning – A warning message is displayed, but the process can continue.

Find main charges

Select this check box to automatically allocate main charges when you create a sales order.

You can set up sales order charges, such as invoice fees and other regular costs, that you want to calculate automatically and include in the sales order. Set up automatic charges in the Auto charges form.

If you have not defined automatic line charges, clear this check box to increase performance.

Find charges for line

Select this check box to automatically allocate line charges that are set up for the ordered item when you create a sales order line.

Set up automatic line charges, such as standard handling fees or costs per unit, in the Auto charges form.

If you have not defined automatic charges, clear this check box to increase performance.

Discount

Select the method to determine how the total discount is calculated if a line discount and a multiline discount are both effective for the same sales order line:

  • Line – Calculate the discount based on the line discount only.

  • Multiline – Calculate the discount based on the multiline discount only.

  • MAX(Line,Multiline) – Calculate the discount based on the greater of the two discounts.

  • MIN(Line,Multiline) – Calculate the discount based on the lesser of the two discounts.

  • Line+Multiline – Add the two discounts and then calculate the discount.

  • Line*Multiline – Calculate the discount based on the line discount and then on the multiline discount.

NoteNote

To set up line discounts and multiline discounts, click Trade agreement in the Customers form.

Date type

Select a date type. The trade agreements that can be used for the sales order line are selected based on the date type. This makes sure that only prices and discounts that are valid on the date indicated by the date type are used.

Enable price details

Select this check box to let users view price details for sales order lines. To access the Price details form, in the Sales order form, on the Sales order lines FastTab, click Sales order line, and then click Price details. The Price details form displays detailed information about the prices, agreements, and trade agreements that are associated with the selected product, and calculates discounts, rebates, margins, and royalties for the order line.

NoteNote

This control is available only if Microsoft Dynamics AX 2012 R3 is installed.

Generic currency

Select the generic currency to use for the base price list. The base prices in the generic currency are transferred to other currencies using the exchange rate type that is selected in the Exchange rate type field.

Exchange rate type

Select the exchange rate type to use with the generic currency.

Apply smart rounding after currency conversion

Select this check box to automatically apply smart rounding to price endings after currency conversion.

Calculate total discount on posting

Select this check box to automatically calculate the total discount when you do any of the following tasks:

  • Post sales orders.

  • Update sales orders by using an AIF service.

  • Click any of the following buttons on the Action Pane in the Sales order form or on the All sales orders list page:

    • Sell > Tax > Sales tax

    • Sell > Calculate > Multiline discount

    • Manage > Customer > Check credit limit

    • Invoice > Bill > Payment schedule

    • Invoice > Bill > Cash flow forecast

  • Click any of the following buttons in the Sales order lines grid in the Sales order form:

    • Financials > Tax > Sales tax

    • Sales order line > Calculate > Supplementary items

Maintain sources that activate dialog

Select the sources that activate the trade agreement evaluation dialog box.

NoteNote

Sales order lines can be created based on an external source such as a copy from a different sales order. If so, the sales order line will inherit price and discount information from the external source. If you add an external source to the Maintain sources that activate dialog grid, you will prompt Microsoft Dynamics AX to store information about the origin of the price and discount information. When values are changed that potentially could affect the prices and discount on the sales order line, a dialog box is displayed to the user. The dialog helps the user decide whether the prices and discounts should be overwritten or if the original prices and discounts should be kept.

Sales cycle

If this check box is selected, only the sales cycle actions that are selected in this area are available in the Sales order form.

NoteNote

(ESP) This control is available only to legal entities whose primary address is in Spain.

Action

An action or document that is available for use during the sales cycle.

NoteNote

(ESP) This control is available only to legal entities whose primary address is in Spain.

Active

Select this check box to use the associated document or action during the sales cycle.

NoteNote

(ESP) This control is available only to legal entities whose primary address is in Spain.

Calculate multiline discount

Select this check box to calculate the multiline discount for sales orders when creating or updating sales orders by using an AIF service.

Calculate total discount

Select this check box to calculate the total discount for sales orders when creating or updating sales orders by using an AIF service.

Order type

Select the default location (journal or sales order) of inbound sales order documents.

Check for multiple warehouses

Select this check box to determine whether the picking list contains multiple warehouses before it is posted.

If you clear this check box, the picking list will not be checked for multiple warehouses before it is posted.

Default ledger account number

Select the default ledger account number to use when an inbound free text invoice document is received electronically and is registered in the application.

If a default ledger account number is not selected, the ledger account number on the inbound free text invoice document is used.

Journal name

Select the name of the journal to be created for the EDI 820 document (remittance advice) type.

Update currency

Select this check box to automatically update the currency for open sales orders and open free text invoices if the currency of the customer is changed by a service.

Print return bill of lading

Select this check box to print a return bill of lading by posting a returned item order and entering the call tag type on the sales order header.

Print COD

Select this check box to generate a physical C.O.D. printout based on the inbound packing slip document.

Print packing slip

Select this check box to print the packing slip based on the inbound packing slip document.

Print shipping labels

Select this check box to print shipping labels based on the inbound packing slip document.

Printout

Select one of the following printing options for printing packing slips.

  • Current – Print each packing slip after each packing slip has been updated.

  • After – Print all packing slips after all the packing slips have been updated.

Credit remaining quantity

If you are posting a credit note, select this check box to keep the remaining quantity on order. If the check box is cleared, the remaining quantity is set to zero.

Credit correction

Select this check box to display, for example, a credit note as a debit in the voucher transactions.

Credit limit type

Select the type of information to be included in a credit limit check.

For more information, see About credit limit types in Accounts receivable parameters.

Reduce quantity

Select this check box to reduce the delivered quantity to the on-hand quantity, based on the inbound packing slip document.

Posting

Select this check box to print the packing list without updating the packing slip, based on the inbound packing slip document.

Update orders

Select the quantity to update.

For more information, see Update order quantities.

Order lines

Select the dimension to work with in the Inventory dimensions list, and then select this check box to display the selected inventory dimension in the overview for picking list lines.

Quotation lines

Select this check box to display the selected dimension in the overview for quotation lines.

Reference

The reference keys for which number sequences can be selected.

Number sequence code

Select a number sequence for the value in the Reference field.

You can define number sequence codes in the Number sequences list page.

Sales tax book section

Select the sales tax book section that stores the transactions of the reference key.

NoteNote

(ITA) This control is available only to legal entities whose primary address is in Italy.

Reuse numbers

Select this check box only if you want the selected reference to follow the number sequence that is specified for another reference.

Use same number as

If the Reuse numbers check box is selected, this field contains the reference key from which number sequences are copied.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).
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