Viewing and resolving SharePoint Health Analyzer alerts (SharePoint Server 2010)

 

Applies to: SharePoint Server 2010, SharePoint Foundation 2010

Microsoft SharePoint Server 2010 includes a new tool named SharePoint Health Analyzer that enables you to diagnose and resolve configuration, performance, and usage problems. SharePoint Health Analyzer runs predefined health rules against servers in the farm. A health rule runs a test and returns an alert that tells you the outcome of the test. You can use Central Administration to view alerts and resolve problems.

Viewing and resolving SharePoint Health Analyzer alerts

You can use Central Administration to view and resolve health alerts.

To view and resolve SharePoint Health Analyzer alerts by using Central Administration

  1. Verify that the user account that is performing this procedure is a member of the Farm Administrators group.

  2. In Central Administration, on the Home page, click Monitoring.

  3. On the Monitoring page, in the Health Analyzer section, click Review problems and solutions.

  4. On the Review problems and solutions page, click the alert that you want to view and resolve.

  5. To resolve the problem, follow the guidance given in the Remedy section of the Review problems and solutions dialog. Keep the dialog open so you can run the rule again to confirm the resolution.

  6. After following the guidance given in the Remedy section, in the Review problems and solutions dialog for the alert, click Reanalyze Now to confirm the resolution. If the problem is resolved, the alert status changes to 4-Success.

For more information about the health rules and how to troubleshoot problems in SharePoint Server 2010, see SharePoint Health Analyzer rules reference (SharePoint Server 2010).

Health alert fields

The fields in alerts are described in the following table.

Field Meaning

Title

The name of the alert. By default, this is the name of the health rule that generated the alert.

Severity

Possible values are the following: 1-Error, 2-Warning, 3-Information, 4-Success, 0-Rule Execution Failure.

Category

Pre-set values are the following: Configuration, Security, Performance, and Availability. You can also type a value in the Specify your own value box.

Explanation

A detailed explanation of the cause of the alert. This explanation might include exception or trace information.

Remedy

Details about how to resolve the problem that caused the alert. This might include precise steps or a link to more information.

Failing Servers

The server that the failure occurred on.

Failing Services

The service where the failure occurred.

Rule Settings

A link to the health rule that generated the alert. The information in the rule might be useful in analyzing the problem, or you might want to change the schedule or disable the rule.

Version [Read-Only]

This number is automatically incremented every time the alert is altered.

Created (time) [Read-Only]

The date and time that the alert was generated and the domain or local security account under which the alert was generated.

Last modified (time) [Read-Only]

The date and time that the alert was last changed and the domain or local security account under which the alert was changed. This information might be useful in tracking changes to the alert, such as during resolution of the problem.

See Also

Concepts

SharePoint Health Analyzer rules reference (SharePoint Server 2010)