Prioritize service orders
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
Click Service management > Periodic > Dispatch board.
Click Advanced to display the Gantt chart at the top of the form and the tabs in the lower pane.
Expand each dispatch team list.
Select the color-coded graphic that represents a service activity.
On the All tab, Team tab, Undispatched tab, or Related tab, change the selection in the Priority field.
Click Save.