View dispatch teams

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Service orders in the Dispatch board form are grouped by dispatch team.

  1. Click Service management > Periodic > Dispatch board.

  2. Select a date range, and then click OK.

  3. In the Dispatch board form, in the Gantt chart at the top of the form, expand a team list to review the names of the workers on the team. You can also view details about the service activities that are assigned to each worker.

For information about how to assign a worker to a team, see Set up a preferred technician.

See also

Prioritize service orders

View the status of service orders

Monitor service activities

Dispatch board (form)