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What's New in Remote Access

Published: August 21, 2013

Updated: July 30, 2014

Applies To: Windows 8.1, Windows Server 2012, Windows Server 2012 R2



This topic describes the Remote Access functionality that is new or changed in Windows Server 2012 R2, Windows 8.1, and Windows Server 2012.

In this topic:

In Windows Server 2012 R2, Remote Access offers enhanced support in the following areas:

With Windows Server 2012 R2, hosts can deploy multi-tenant site-to-site (S2S) gateways to provide cross-premises connectivity from networks at the tenant sites to virtual networks that are dedicated per tenant in the host’s network. The virtual network of the tenant could be built on top of Hyper-V Network Virtualization or VLAN at the hoster. A single gateway instance is capable of serving multiple tenants with overlapping IP address spaces, maximizing efficiency for the host as compared to deploying separate gateway instance per tenant. The Routing and Remote Access (RRAS) gateway is a software-only solution that can be deployed in multiple instances of multi-tenant RRAS servers to balance the load.

With Windows Server 2012, hosts can allow transparent VPN access to virtual machines that are replicated in the cloud even after a failure when the entire site of the tenant goes down. Windows Server 2012 reduces the CAPEX and OPEX for hosts with a single RRAS gateway that can service multiple tenants with overlapping IP address spaces. The RRAS gateway is a software-only solution that can be deployed in multiple instances of multi-tenant RRAS servers to balance the load.

In Windows Server 2012, Border Gateway Protocol (BGP) enables dynamic distribution and learning of routes by using site-to-site (S2S) RRAS interfaces. This feature enables hosts (primarily infrastructure-as-a-service (IaaS) providers) to deploy BGP on a multi-tenant RRAS S2S gateway, so that the gateway can learn what packets need to be routed to the Internet, tenant premises, and tenant virtual network at the host, and then route them accordingly. A RRAS gateway with BGP enabled can also be deployed by enterprises at their premises edge to distribute internal routes to other edge gateways (of the same enterprise in physical or virtual networks) over secure tunnels.

Web Application Proxy is a new Remote Access role service in Windows Server 2012 R2. Web Application Proxy provides reverse proxy functionality for web applications inside your corporate network to allow users on any device to access them from outside the corporate network. Organizations can provide selective or conditional access to these web applications, according to organizational requirements. Web Application Proxy also provides built-in Active Directory Federation Services (AD FS) proxy capabilities. For more information, see Web Application Proxy Deployment Guide.

In Windows 8.1, Remote Access offers enhanced support in the following areas:

Auto-triggered VPN, or application-triggered VPN, in Windows 8.1 allows predefined applications to automatically connect to corporate networks by opening a VPN connection when the application is started. You can define the applications you want to make available for auto-triggering and restrict remote access based on the user identity and the computer identity from which the user is accessing the resource. This provides a secure and reliable way of accessing corporate resources from various devices. For more information, see Windows Server 2012 R2 Test Lab Guide: Demonstrate VPN Auto trigger.

Windows 8.1 for x86, amd64 (and ARM in Windows RT 8.1) support the SSL VPN plug-in from the following non-Microsoft VPN vendors:

  • Dell SonicWall, Inc.

  • Juniper Networks, Inc.

  • F5 Networks, Inc.

  • Checkpoint Software Technologies, Ltd.

The non-Microsoft VPN plug-in also supports a similar Windows PowerShell cmdlet to configure auto-triggered VPN. The VPN connection profiles can be configured to auto-trigger, based on a DNS name. Or for an application, the profiles can be configured by using Windows PowerShell or Microsoft mobile device management.

Support for non-Microsoft VPN plug-ins is provided by the respective non-Microsoft VPN partners. The following table provides links to documents from these partners.

 

VPN Plug-in Provider

Support Document

SonicWall

SonicWall Mobile Connect for Windows 8.1 User Guide

Juniper

F5 Networks

CheckPoint

Advanced VPN configuration support in Windows 8.1 enables use of a single set of VPN configuration Windows PowerShell cmdlets to configure the VPN connections instead of using multiple scripts. This feature also improves Microsoft mobile device management by allowing all the required settings to be automatically configured on mobile devices without the need to run any additional scripts.

Enhanced IPsec in Windows 8.1 allows Suite-B cryptography standards or other custom cryptography configurations for IPsec-based tunnels. VPN clients can be configured to use these standards and configurations with easy-to-use Windows PowerShell cmdlets. It also allows you to decide which client certificate is selected for any particular VPN connection.

In Windows 8, creating or editing VPN profiles had to be done in the Desktop view. In Windows 8.1, you can create and edit VPN connection profiles in PC Settings rather than going to the Desktop and navigating through a number of menus. This new VPN profile editing experience is optimized and simplified for touch screens. Advanced properties can still be accessed through the desktop when they are needed.

In Windows Server 2012, Remote Access offers enhanced support in the following areas:

Server Core is a minimal server installation option designed to reduce disk space, servicing, and management requirements, and decrease the operating system attack surface. The Server Core system does not support a Graphical User Interface, and administrators must use command line or remote management tools to accomplish all necessary configuration tasks.

A Windows Server 2012 or Windows Server 2012 R2 Server Core installation includes support for the Remote Access server role for both DirectAccess and RRAS.

The new Remote Access server role has complete Windows PowerShell support in Windows Server 2012 and Windows Server 2012 R2 that you can use for installation, configuration and monitoring. The Remote Access server role can also be configured through remote server management.

DirectAccess in Windows Server 2008 R2 lacks a complete scripting and command-line interface for configuration options. Windows Server 2012 R2 and Windows Server 2012 provide full Windows PowerShell support for the setup, configuration, management, monitoring, and troubleshooting of the Remote Access server role, including the DirectAccess, RRAS, and Web Application Proxy role services.

Monitoring and diagnostics capabilities for both RRAS server and DirectAccess are limited in Windows Server 2008 R2. For DirectAccess, the monitoring capabilities only include basic health monitoring of DirectAccess and its components. The monitoring data and statistics available are of little significance or relevance to administrators.

User and server health monitoring introduced in Windows Server 2012 allows the administrator to understand the behavior of the DirectAccess clients and connections. The monitoring console is used to keep track of the load on the DirectAccess server, user activity, and current resource usage. The administrator uses this information to identify potentially undesirable or inappropriate usage activities. Diagnostic tracing can be enabled from the monitoring console as well.

Administrators of remote access solutions require the ability to monitor not only which users are connected, but also which resources they are accessing. If users complain that a particular server or file share is inaccessible while remote, the administrator currently has no way to determine if other users are successfully accessing the resource from the remote access console. Multiple tools and applications are typically needed to troubleshoot issues such as particular users consuming excessive bandwidth.

The Dashboard is accessed from the new Remote Access server management console by selecting the Dashboard tab in the navigation pane. The dashboard displays overall operational status and remote client activity and status. The administrator can also view quick reports directly from the dashboard.

The Monitoring Dashboard shows a summary of remote client connectivity status for the following items. The information is generated from the relevant Performance Monitor counters and accounting data.

  • Total number of active remote clients connected (includes both DirectAccess and VPN remote clients)

  • Total number of active DirectAccess clients connected (only the total number of clients that are connected using DirectAccess)

  • Total number of active VPN clients connected (only the total number of clients that are connected using VPN)

  • Total unique users connected (includes both DirectAccess and VPN users, based on the active connections)

  • Total number of cumulative connections (the total number of connections serviced by the Remote Access server since the last server restart)

  • Maximum number of remote clients connected (the maximum concurrent remote users connected to the Remote Access server since the last server restart)

  • Total data transferred (the total inbound and outbound traffic from the Remote Access server for both DirectAccess and VPN since the last server restart)

    1. Inbound traffic (total bytes/traffic into the Remote Access server/gateway)

    2. Outbound traffic (total bytes/traffic out of the Remote Access server/gateway)

In a cluster deployment, the Remote Client Activity and Status summary on the Remote Access Dashboard displays total values for all of the cluster nodes.

Administrators can see a list of all remote users currently connected, and they can display a list of all resources being accessed by clicking the name of a particular remote user. Administrators can display remote user statistics by selecting the Remote Client Status link in the Remote Access Management Console. The user statistics can be filtered based on criteria selections by using the following fields:

 

Field Name

Value

Username

The user name or alias of the remote user. Wildcard characters can be used to select a group of users, such as contoso\* or *\administrator. If no domain is specified, then *\username is assumed.

Hostname

The computer account name of the remote user. An IPv4 or IPv6 address can also be specified.

Type

Either DirectAccess or VPN. If DirectAccess is selected, all remote users that are connecting by using DirectAccess are listed. If VPN is selected, all remote users that are connecting by using VPN are listed.

ISP address

The IPv4 or IPv6 address of the remote user.

IPv4 address

The inner IPv4 address of the tunnel that connects the remote user to the corporate network.

IPv6 address

The inner IPv6 address of the tunnel that connects the remote user to the corporate network.

Protocol/tunnel

The transitioning technology used by the remote client. This is Teredo, 6to4, or IP-HTTPS for DirectAccess users, and PPTP, L2TP, SSTP, or IKEv2 for VPN users.

Resource accessed

All users who are accessing a particular corporate resource or an endpoint. The value corresponding to this field is the hostname/IP address of the server/endpoint.

Server

The Remote Access server to which clients are connected. This is relevant only for cluster and multisite deployments.

This feature allows administrators to manage and monitor the status of remote access deployments from a centralized monitoring console. The feature shows alerts to administrators whenever an issue requiring attention is detected. The interface displays detailed diagnostic information with steps to provide resolution.

The Dashboard node of the console tree shows the status of the Remote Access server, including the status of remote access infrastructure and related components, as well as whether the configuration is properly distributed across entry points.

The server Operations Status node of the console tree shows the status of the Remote Access server, including the status of remote access infrastructure and related components. By clicking a particular component, administrators can see the state, change history, and monitoring details for that component.

If Remote Access servers are deployed in a cluster or multisite deployment, all servers in the cluster or multisite deployment are evaluated asynchronously, and are listed with their overall status. Administrators can scroll through the list of servers and expand or collapse the view to display DirectAccess and VPN server components.

The Remote Access components with status monitors that are displayed in the Server Operations Status pane include:

  • 6to4

  • DNS

  • DNS64

  • Domain controller

  • IP-HTTPS

  • IPsec

  • ISATAP

  • Kerberos

  • Management servers

  • NAT64

  • Network adapters

  • Network location server

  • Network security (IPsec DoSP)

  • Services

  • Teredo

  • Load balancing

  • VPN addressing

  • VPN connectivity

Troubleshooting remote access connectivity failures for both RRAS and DirectAccess can be very complex due to the limited logging capabilities currently provided. Administrators typically require network monitor captures and RRAS tracing for troubleshooting because Event Viewer logs are not very useful or prescriptive.

Windows Server 2012 R2 and Windows Server 2012 provide the following diagnostic feature improvements for remote access troubleshooting:

  • Detailed event logging for DirectAccess

    Administrators can use improved event logging to identify problems and perform capacity and performance analysis. The event logs are standardized to ensure a consistent experience with other networking components.

  • Tracing and packet capture

    Integrated tracing makes it easy for administrators to gather trace logs and network packet captures with a single click. Both tracing with packet capture and log correlation are done as part of a single process when the administrator clicks the Start tracing task in the Tasks pane.

  • Log correlation

    This feature provides automated collection and correlation of logs for different DirectAccess components with a single click, leveraging the Unified Tracing feature in Windows. The events gathered from different components are consolidated into a single file through correlation of Activity IDs. Activity IDs are GUIDs that identify a particular task or action. When a component logs an event, it associates an Activity ID with the event. The component then passes this ID or a transfer event that is mapped to the ID to the component that performs the next task in the scenario. This associates its activity ID to log events. When analyzing the resulting trace file, the relationship between the various components relevant to a scenario can be reconstructed.

  • Enabling and viewing logs

    Tracing can be enabled from the Tasks pane of the Monitoring Dashboard, or from the command line, which also controls logging levels, keywords, and filters. The resultant Unified Tracing ETL files generated can be read and viewed by using Network Monitor.

Remote Access servers running Windows Server 2012 or Windows Server 2012 R2 can leverage an existing RADIUS server deployment or Windows Internal Database (WID) for accounting purposes. Information and historical data for load and server status are available through system Performance Monitor counters, and are stored in the WID accounting store. Whenever any connection is received or disconnected on the Remote Access server, all the remote user statistics (including the endpoints accessed) are saved in the accounting store as one session. This allows session details to later be accessed for reporting and auditing purposes.

The accounting and reporting functionality provided in the Remote Access server role includes the ability to measure specific metrics. Available metrics include the number of users connected to a particular DirectAccess server, and total bytes transferred. Administrators can create custom reports to identify traffic and usage patterns, including a history of these patterns.

DirectAccess and RRAS reporting capabilities enable administrators to generate rich usage reports on various statistics such as remote user statistics, server availability and load. The inbox accounting store is leveraged to generate the usage report. Inbox accounting to a local WID database must be enabled to generate usage reports. NPS/RADIUS accounting cannot be used for generating reports.

The usage report provides a display of usage history including which users established remote connections, what resources they accessed, the total number of unique users, and maximum server load generated. The administrator can select a specific time frame from which to generate the data.

Cross-premise connectivity is a feature in Windows Server 2012 R2 and Windows Server 2012 that provides the network connectivity to enable service hosting providers to migrate their applications and infrastructure to the cloud. This feature includes a site-to site Internet Key Exchange version 2 (IKEv2) tunnel-mode VPN connectivity solution and management interface. Windows Server 2008 R2 introduced IKEv2 support in RRAS for VPN connections. An IKEv2 VPN provides resilience to the VPN client when the client moves from one network to another or when it switches from a wireless to a wired connection. The use of IKEv2 and IPsec allows support for strong authentication and encryption methods. RRAS in Windows Server 2012 R2 and Windows Server 2012 provides added feature enhancements to enable IKEv2 for site-to-site VPN connections.

Some Routing and Remote Access Service (RRAS) features are deprecated starting with Windows Server 2012 R2. Eventually, these features will be completely removed from RRAS, however they are still available in this operating system. With this information, you can begin planning to employ alternate methods for any application, code, or usage that depends on these features.

The following RRAS features are present in Windows Server 2012 R2, and are deprecated for subsequent versions of the operating system.

  • RAS/ICS NAT Driver. The Remote Access Service Internet Connection Sharing (RAS/ICS) driver will be replaced by Windows Network Address Translation (WINNAT).

  • RQC/RQS. The Network Access Quarantine Control feature is deprecated. For more information about Network Access Quarantine Control in Network Policy Server (NPS), see Network Access Quarantine Control.

  • Tunnel device types that are unsupported. This includes every tunnel device type except Dial-up, Broadband, and Point-to-Point Over Ethernet (PPPOE).

  • RIP/MIB Support. Routing Information Protocol (RIP) and Management Information Base (MIB) are deprecated.

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