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List of Error Codes that you may receive when you try to make a dial-up connection or a VPN connection in Windows 7

Letzte Aktualisierung: Dezember 2009

Betrifft: Windows 7

This article lists the Error Codes that you may receive when you try to make a dial-up connection or a VPN connection on a computer that is running Windows® 7.

Error Codes

The following list contains the Error Codes that you may receive when you try to make a dial-up connection or a VPN connection:

 

Error Description

600

An operation is pending.

601

An invalid port handle was detected.

602

The specified port is already open.

603

The caller's buffer is too small.

604

Incorrect information was specified.

606

The specified port is not connected.

608

A device was specified that does not exist.

609

A device type was specified that does not exist.

610

An invalid buffer was specified.

612

A route was specified that is not allocated.

615

The specified port was not found.

616

An asynchronous request is pending.

617

The modem (or other connecting device) is already disconnecting.

618

The specified port is not open.

619

A connection to the remote computer could not be established, so the port used for this connection was closed.

621

The system could not open the phone book file.

622

The system could not load the phone book file.

623

The system could not find the phone book entry for this connection.

624

The system could not update the phone book file.

625

The system found invalid information in the phone book file.

627

A key could not be found.

628

The connection was terminated by the remote computer before it could be completed.

629

The connection was closed by the remote computer.

630

The modem (or other connecting device) was disconnected due to hardware failure.

631

The user disconnected the modem (or other connecting device).

632

An incorrect structure size was detected.

633

The modem (or other connecting device) is already in use or is not configured properly.

635

There was an unknown error.

636

The device attached to the port is not the one expected.

638

The remote server is not responding in a timely fashion.

645

There was an internal authentication error.

646

The account is not permitted to log on at this time of day.

647

The account is disabled.

648

The password for this account has expired.

649

The account does not have permission to dial in.

651

The modem (or other connecting device) has reported an error.

652

There was an unrecognized response from the modem (or other connecting device).

653

A macro required by the modem (or other connecting device) was not found in the device.INF file.

654

A command or response in the device.INF file section refers to an undefined macro.

655

The <message> macro was not found in the device.INF file section.

656

The <defaultoff> macro in the device.INF file section contains an undefined macro.

657

The device.INF file could not be opened.

658

The device name in the device.INF or media.INI file is too long.

659

The media.INI file refers to an unknown device name.

660

The device.INF file contains no responses for the command.

661

The device.INF file is missing a command.

662

There was an attempt to set a macro not listed in device.INF file section.

663

The media.INI file refers to an unknown device type.

664

The system has run out of memory.

665

The modem (or other connecting device) is not properly configured.

666

The modem (or other connecting device) is not functioning.

667

The system was unable to read the media.INI file.

668

The connection was terminated.

669

The usage parameter in the media.INI file is invalid.

670

The system was unable to read the section name from the media.INI file.

671

The system was unable to read the device type from the media.INI file.

672

The system was unable to read the device name from the media.INI file.

673

The system was unable to read the usage from the media.INI file.

676

The phone line is busy.

677

A person answered instead of a modem (or other connecting device).

678

The remote computer did not respond. To make sure that the server can be reached, ping the remote computer.

679

The system could not detect the carrier.

680

There was no dial tone.

691

The connection was denied because the username or password you specified is not valid or because the selected authentication protocol is not permitted on the remote server. Credentials are not valid for any of the following reasons: your username or password was not typed correctly; the username does not exist on the server; your password has expired; or the administrator has not given you access to connect remotely.

692

There was a hardware failure in the modem (or other connecting device).

693

ERROR_NOT_BINARY_MACRO

694

ERROR_DCB_NOT_FOUND

695

The state machines are not started.

696

The state machines are already started.

697

The response looping did not complete.

698

A response keyname in the device.INF file is not in the expected format.

699

The modem (or other connecting device) response caused a buffer overflow.

700

The expanded command in the device.INF file is too long.

701

The modem moved to a connection speed not supported by the COM driver.

702

Device response received when none expected.

703

The connection needs information from you, but the application does not allow user interaction.

704

The callback number is invalid.

705

The authorization state is invalid.

707

There was an error related to the X.25 protocol.

708

The account has expired.

709

There was an error changing the password on the domain. The password might have been too short or might have matched a previously used password.

710

Serial overrun errors were detected while communicating with the modem.

711

The operation could not finish because it could not start the Remote Access Service Manager service in time. Please try the operation again.

713

No active ISDN lines are available.

716

The Remote Access Service IP configuration is unusable.

717

No IP addresses are available in the static pool of Remote Access Service IP addresses.

718

The connection was terminated because the remote computer did not respond in a timely manner.

720

A connection to the remote computer could not be established. You might need to change the network settings for this connection.

721

The remote computer did not respond.

722

Invalid data was received from the remote computer. This data was ignored.

723

The phone number, including prefix and suffix, is too long.

726

The IPX protocol cannot be used for dialing out on more than one modem (or other connecting device) at a time.

728

The system cannot find an IP adapter.

729

SLIP cannot be used unless the IP protocol is installed.

731

The protocol is not configured.

732

Your computer and the remote computer could not agree on PPP control protocols.

733

A connection to the remote computer could not be completed. You might need to adjust the protocols on this computer.

734

The PPP link control protocol was terminated.

735

The requested address was rejected by the server.

736

The remote computer terminated the control protocol.

737

Loopback was detected.

738

The server did not assign an address.

739

The authentication protocol required by the remote server cannot use the stored password. Redial, entering the password explicitly.

740

An invalid dialing rule was detected.

741

The local computer does not support the required data encryption type.

742

The remote computer does not support the required data encryption type.

749

The destination address or phone number is either invalid or not present.

752

A syntax error was encountered while processing a script.

753

The connection could not be disconnected because the user does not have the required permission to disconnect.

754

The system could not find the multi-link bundle.

755

The system cannot perform automated dial because this connection has a custom dialer specified.

756

This connection is already being dialed.

757

Remote Access Services could not be started automatically. Additional information is provided in the event log.

764

No smart card reader is installed.

765

Internet Connection Sharing cannot be enabled. A LAN connection is already configured with the IP address that is required for automatic IP addressing.

766

A certificate could not be found. Connections that use the L2TP protocol over IPSec require the installation of a machine certificate, also known as a computer certificate.

767

Internet Connection Sharing cannot be enabled. The LAN connection selected as the private network has more than one IP address configured. Please reconfigure the LAN connection with a single IP address before enabling Internet Connection Sharing.

768

The connection attempt failed because of failure to encrypt data.

769

The specified destination is not reachable.

770

The remote computer rejected the connection attempt.

771

The connection attempt failed because the network is busy.

772

The remote computer's network hardware is incompatible with the type of call requested.

773

The connection attempt failed because the destination number has changed.

774

The connection attempt failed because of a temporary failure. Try connecting again.

775

The call was blocked by the remote computer.

776

The call could not be connected because the remote computer has invoked the Do Not Disturb feature.

777

The connection attempt failed because the modem (or other connecting device) on the remote computer is out of order.

778

It was not possible to verify the identity of the server.

780

An attempted function is not valid for this connection.

782

Internet Connection Sharing (ICS) and Internet Connection Firewall (ICF) cannot be enabled because Routing and Remote Access has been enabled on this computer. To enable ICS or ICF, first disable Routing and Remote Access. For more information about Routing and Remote Access, ICS, or ICF, see Help and Support.

783

Internet Connection Sharing cannot be enabled. The LAN connection selected as the private network is either not present, or is disconnected from the network. Please ensure that the LAN adapter is connected before enabling Internet Connection Sharing.

784

You cannot dial using this connection at logon time, because it is configured to use a user name different than the one on the smart card. If you want to use it at logon time, you must configure it to use the user name on the smart card.

785

You cannot dial using this connection at logon time, because it is not configured to use a smart card. If you want to use it at logon time, you must edit the properties of this connection so that it uses a smart card.

786

The connection attempt failed because there is no valid machine certificate on your computer for security authentication.

787

The L2TP connection attempt failed because the security layer could not authenticate the remote computer.

788

The L2TP connection attempt failed because the security layer could not negotiate compatible parameters with the remote computer.

789

The L2TP connection attempt failed because the security layer encountered a processing error during initial negotiations with the remote computer.

790

The L2TP connection attempt failed because certificate validation on the remote computer failed.

791

The L2TP connection attempt failed because security policy for the connection was not found.

792

The L2TP connection attempt failed because security negotiation timed out.

793

The L2TP connection attempt failed because an error occurred while negotiating security.

794

The Framed Protocol RADIUS attribute for this user is not PPP.

795

The Tunnel Type RADIUS attribute for this user is not correct.

796

The Service Type RADIUS attribute for this user is neither Framed nor Callback Framed.

797

A connection to the remote computer could not be established because the modem was not found or was busy.

798

A certificate could not be found that can be used with this Extensible Authentication Protocol.

799

Internet Connection Sharing (ICS) cannot be enabled due to an IP address conflict on the network. ICS requires the host be configured to use 192.168.0.1. Please ensure that no other client on the network is configured to use 192.168.0.1.

800

Unable to establish the VPN connection because a tunnel could not be setup. This might be because the VPN server cannot be reached or because security parameters for this connection are not configured correctly.

801

This connection is configured to validate the identity of the access server, but Windows cannot verify the digital certificate sent by the server.

802

The card supplied was not recognized. Please check that the card is inserted correctly, and fits tightly.

803

The PEAP configuration stored in the session cookie does not match the current session configuration.

804

The PEAP identity stored in the session cookie does not match the current identity.

805

You cannot dial using this connection at logon time, because it is configured to use logged on user's credentials.

806

The VPN connection between your computer and the VPN server could not be completed. The most common cause for this failure is that at least one Internet device (for example, a firewall or a router) between your computer and the VPN server is not configured to allow Generic Routing Encapsulation (GRE) protocol packets. If the problem persists, contact your network administrator or Internet Service Provider.

807

The network connection between your computer and the VPN server was interrupted. This can be caused by a problem in the VPN transmission and is commonly the result of internet latency or simply that your VPN server has reached capacity. Please try to reconnect to the VPN server. If this problem persists, contact the VPN administrator and analyze quality of network connectivity.

808

The network connection between your computer and the VPN server could not be established because the remote server refused the connection. This is typically caused by a mismatch between the server's configuration and your connection settings. Please contact the remote server's Administrator to verify the server configuration and your connection settings.

809

The network connection between your computer and the VPN server could not be established because the remote server is not responding. This could be because one of the network devices (e.g, firewalls, NAT, routers, etc) between your computer and the remote server is not configured to allow VPN connections. Please contact your Administrator or your service provider to determine which device may be causing the problem.

810

A network connection between your computer and the VPN server was started, but the VPN connection was not completed. This is typically caused by the use of an incorrect or expired certificate for authentication between the client and the server. Please contact your Administrator to ensure that the certificate being used for authentication is valid.

811

The network connection between your computer and the VPN server could not be established because the remote server is not responding. This is typically caused by a pre-shared key problem between the client and server. A pre-shared key is used to guarantee you are who you say you are in an IP Security (IPSec) communication cycle. Please get the assistance of your administrator to determine where the pre-shared key problem is originating.

812

The connection was prevented because of a policy configured on your RAS/VPN server. Specifically, the authentication method used by the server to verify your username and password may not match the authentication method configured in your connection profile. Please contact the Administrator of the RAS server and notify them of this error.

813

You have attempted to establish a second broadband connection while a previous broadband connection is already established using the same device or port. Please disconnect the earlier connection and then reestablish the connection.

814

The underlying Ethernet connectivity required for the broadband connection was not found. Please install and enable the Ethernet adapter on your computer via the Network Connections folder before attempting this connection.

815

The broadband network connection could not be established on your computer because the remote server is not responding. This could be caused by an invalid value for the 'Service Name' field for this connection. Please contact your Internet Service Provider and inquire about the correct value for this field and update it in the Connection Properties.

816

A feature or setting you have tried to enable is no longer supported by the remote access service.

817

Cannot delete a connection while it is connected.

818

The Network Access Protection (NAP) enforcement client could not create system resources for remote access connections. Some network services or resources might not be available. If the problem persists, disconnect and retry the remote access connection or contact the administrator for the remote access server.

819

The Network Access Protection Agent (NAPAgent) service has been disabled or is not installed on this computer. Some network services or resources might not be available. If the problem persists, disconnect and retry the remote access connection or contact the administrator for the remote access server.

820

The Network Access Protection (NAP) enforcement client failed to register with the Network Access Protection Agent (NAPAgent) service. Some network services or resources might not be available. If the problem persists, disconnect and retry the remote access connection or contact the administrator for the remote access server.

821

The Network Access Protection (NAP) enforcement client was unable to process the request because the remote access connection does not exist. Retry the remote access connection. If the problem persists, make sure that you can connect to the Internet, and then contact the administrator for the remote access server.

822

The Network Access Protection (NAP) enforcement client did not respond. Some network services or resources might not be available. If the problem persists, disconnect and retry the remote access connection or contact the administrator for the remote access server.

823

Received Crypto-Binding TLV is invalid.

824

Crypto-Binding TLV is not received.

825

Point-to-Point Tunneling Protocol (PPTP) is incompatible with IPv6. Change the type of virtual private network to Layer Two Tunneling Protocol (L2TP)

826

EAPTLS validation of the cached credentials failed. Please discard cached credentials.

827

The VPN connection cannot be completed because the 'IKE and AuthIP IPSec Keying Modules' service and/or the 'Base Filtering Engine' service is not running. These services are required to establish the connection. Please ensure that these services have been started before dialing the connection.

828

The connection was terminated because of idle timeout.

829

The modem (or other connecting device) was disconnected due to link failure.

830

The connection was terminated because user logged off.

831

The connection was terminated because user switch happened.

832

The connection was terminated because of hibernation.

833

The connection was terminated because the system got suspended.

834

The connection was terminated because Remote Access Connection manager stopped.

835

The L2TP connection attempt failed because the security layer could not authenticate the remote computer. This could be because one or more fields of the certificate presented by the remote server could not be validated as belonging to the target destination.

836

The Network Access Protection (NAP) health state of the computer cannot be determined. Contact your administrator to verify that the NAP enforcement client is enabled, the NAP Agent service is running, and NAP is enforced in the Protected Extensible Authentication Protocol (PEAP) properties of the remote access connection.

837

Invalid Tunnel ID.

838

Another Update connection request is in progress. RAS allows only one Update Connection request at a time.

839

Negotiating using configured protocol is disable. Edit connection properties and select different protocol for negotiation and try again.

840

Internal address negotiation failed.

841

Client has to request a Internal IPv4 or IPv6 address.

842

Traffic Selectors negotiation failed.

843

Mobility is disabled for this connection.

844

The VPN Connection is still connecting or reauthenticating because of Quarantine state change. Initiate mobile update only when connection state is 'Connected'.

845

Server rejected client authentication, due unexpected TLV or value mismatch for a TLV.

846

Either VPN Destination preference is not selected by the user or it is no longer valid.

847

Cached smart card credential is invalid.

848

VPN connection attempt failed due to internal error occurred while adding cookies to the Secure Socket Tunneling Protocol (SSTP). Please see the System Event Log for the detailed information.

849

The PEAP inner method attributes stored in the cookie is invalid

850

The Extensible Authentication Protocol type required for authentication of the remote access connection is not installed on your computer.

851

The Extensible Authentication Protocol type configured on the remote access connection does not support single sign- on.

852

The Extensible Authentication Protocol type configured on the remote access connection does not support the requested operation.

853

The remote access connection completed, but authentication failed because the certificate that authenticates the client to the server is not valid. Ensure that the certificate used for authentication is valid.

854

The remote access connection completed, but authentication failed because the certificate that authenticates the client to the server is expired. Renew the certificate.

855

The remote access connection completed, but authentication failed because the certificate that authenticates the client to the server is revoked.

856

The remote access connection completed, but authentication failed because of an error in the certificate that authenticates the client to the server.

857

The remote access connection completed, but authentication failed because the certificate that the client uses to authenticate the server is not valid.

858

The remote access connection completed, but authentication failed because the certificate that the client uses to authenticate the server is expired.

859

The remote access connection completed, but authentication failed because the certificate that the client uses to authenticate the server is revoked.

860

The remote access connection completed, but authentication failed because of an error in the certificate that the client uses to authenticate the server.

861

The remote access connection completed, but authentication failed because a trusted root certificate that validates the user certificate was not found in the Trusted Root Certification Authorities certificate store.

862

The remote access connection completed, but authentication failed because the trusted root certificate that is used to validate the user certificate is not valid.

863

The remote access connection completed, but authentication failed because the certificate in the Trusted Root Certification Authorities certificate store that authenticates the user certificate is expired. Renew the certificate.

864

The remote access connection completed, but authentication failed because a certificate that validates the server certificate was not found in the Trusted Root Certification Authorities certificate store.

865

The remote access connection completed, but authentication failed because the certificate in the Trusted Root Certification Authorities certificate store that validates the server certificate is not valid.

866

The remote access connection completed, but authentication failed because the certificate on the server computer does not have a server name specified.

867

The PEAP outer identity is not same as the inner identity when identity privacy is turned OFF.

868

The Dns name is not resolvable. Make sure the DNS Name is resolvable and reachable.

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