Troubleshooting the Profiles System
This topic contains links to information about how to identify and fix problems that you may encounter when you work with the Profiles System. For information about suggested troubleshooting tools or possible corrective actions for specific issues, see:
Performance Issues Caused By SQL Server Windows Authentication
Siteauth.dll Component Does not Appear To Honor User-Password TTL
Miscellaneous Tips
Using Direct Mail Static Lists to Send Personalized E-Mails
You can use direct mail static lists to send personalized e-mail messages only if the list contains the UserID field that Commerce Server Core Systems exports from the Profiles System. Commerce Server Core Systems uses this GUID value to uniquely identify a user in the Profiles System. If your exported list does not contain the UserID field or it is blank, you can create a static list by appending an expression instead of entering individual e-mail addresses. This way Commerce Server Core Systems extracts the UserID value from the Profiles System. For more information about how to create static lists, see How to Create a New Direct Mail List.
Cookie Encryption
By default, cookies are encrypted on Commerce Server Core Systems sites. However, you can disable encryption. This can be useful for debugging. Never disable cookie encryption on a production site. To disable encryption, use the Commerce Server Manager in the CS Authentication node under Global Resources. Set the Enable Encryption property to a value of 0. For more information about how to configure the CS Authentication Resource, see https://go.microsoft.com/fwlink/?LinkId=76899. Make sure that you set the value back to -1 to re-encrypt cookies. For more information about how to set this property, see Global Resources Node.
Note
The CS Authentication node only applies if you are using legacy authentication. We recommend in Commerce Server Core Systems to use the UPM membership provider for authentication.