Commerce Server Business Desk is hosted on a Web server running Commerce Server, the same way a Web site is hosted on a Web server. Your site developer and/or system administrator are responsible for configuring Business Desk to meet your business needs, and for ensuring you have access to the data you need to analyze and update your Web site.
The system administrator configures and maintains Business Desk using Commerce Server Manager. Commerce Server Manager is a Windows-based application, not a Web-based one; you cannot access it remotely.
The following table lists some of the tasks your system administrator performs to configure Commerce Server. If you have questions about these tasks or other site functionality, contact your system administrator.
Category
System Administrator Tasks
Analysis
If needed, assigns specific SQL Server database roles to Business Desk users, allowing some users to read and save reports, while others can only read reports.
Import site data to the Data Warehouse so you can run reports.
Build new Segment models so you can perform segment analysis.
Campaigns
Determine when and how often advertising and discount campaign items are updated on your production site.
Provide the connection string and SQL query for you to generate lists directly from your SQL database.
Catalogs
Determine when and how often catalog updates are made to your production site.
Create a shared folder (\\server\CommerceCatalogs) for importing and exporting catalogs.
Convert external catalogs to Extensible Markup Language (XML) or comma-separated values (CSV) file format so you can import them.
Set the following Commerce Server properties:
The language (locale) for this site (1031 = German, 1033 = English, 1034 = Spanish, 1036 = French, 1041 = Japanese).
The locale for formatting the base currency.
Alternate currency options to enable money display for two currencies simultaneously.
The unit of measure for weights for calculating product shipping costs (for example, kilograms or pounds).
BizTalk Server integration options enabling you to send and receive catalogs from trading partners.
Orders
Define the payment types supported by your site: credit card, account billing, or both.
Users
Add profile definitions.
Add data sources that control where profile data is stored.
Set the following Commerce Server properties:
Site registration options that enable users to register at your site.
Site privacy options that collect profile information for guest users.
Address book options that enable your site to support an address book feature.
Login options that determine when users must login to the site: log in when they enter the site; optional on entering the site; require login at time of purchase; login optional at any time.
The number of times users are prompted to type their user name and password before a message instructing them to call customer service is displayed.