Professional Support Options
Professional support options provide advanced support for experts and businesses. Visit our Customized support sites for pay-per-incident assistance either online or by phone with experts trained to assist business professionals. To purchase support incidents in advance, call Professional Support Sales at (800) 936-3500. If you are calling from Canada, Professional support is available by calling (800) 805-4440 from 8:00 A.M. – 8:00 P.M. Monday – Friday, Eastern Time.
Submit your incident online:
- Microsoft Product Support Services Web site (https://go.microsoft.com/fwlink/?LinkId=6693).
Get additional information on our support offerings:
- Professional Support for Developers.
- Professional Support for IT Professionals.
- Professional Support for Resellers, Consultants.
- Professional Support for Microsoft Certified Solution Providers.
- Professional Support for Original Equipment Manufacturers (OEMs).
Submit your incident over the phone:
| Area of expertise | Phone number |
|---|---|
| Developers | (800) 936-5800 |
| IT Professionals | (800) 936-4900 |
| Partners (resellers/consultants) | (888) 456-5570 |
| Microsoft Certified Solution Providers | (888) 677-9444 |
| Original Equipment Manufacturers | (800) 936-2197 |
| System Builders | (888) 456-5570 |
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Note
- Microsoft support services are subject to Microsoft's then-current prices, terms, and conditions, which are subject to change without notice.
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