Business Desk: Data does not appear in List Manager or Users modules

Using the Users and Organizations modules to perform bulk update operations or find by operations against large user data sets may result in the process timing out.

If you are using the List Manager module against a large data set to construct a user list, the same timeout error may occur.

The operation may time out depending upon a variety of factors and you may be unable to view the data. One factor may be the large number of entities being retrieved.

Other factors for this time out may include:

  • Backend configuration (are you using Active Directory only? SQL only? Active Directory and SQL?)

  • Network bandwidth

  • System configuration (slow versus fast computers)

Solution

You may need to perform bulk update operations using a custom script against the OLE DB Provider for Commerce Server. Custom scripts are not subject to the limitations of the Session.Timeout property on the ASP intrinsic Session object. You can set the Session.Timeout property to: <% Session.Timeout = 10 %>. This sets the session timeout to 10 minutes. The Session.Timeout property has a maximum value or 24 hours.

For more information about creating custom scripts for bulk operations , see Code to Perform Bulk Operations Using ADO and SQL.

See Also

WaitOnOperation


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