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Language Support for Service Manager 2010 SP1

Updated: March 7, 2013

Applies To: System Center Service Manager 2010 SP1

It is assumed in this guide that you are installing Service Manager SP1 on a computer where no previous version of Service Manager is installed. For information about upgrading System Center Service Manager 2010, see the System Center Service Manager 2010 SP1 Upgrade Guide (http://go.microsoft.com/fwlink/?LinkId=198070).

Including English, System Center Service Manager 2010 SP1 supports a total of 21 languages. There are some search-related issues with the following six languages: Czech, Danish, Finnish, Greek, Polish, and Turkish. For more information about these issues, see the following section "Search Considerations".

Setting your Windows locale on a computer that hosts a Service Manager console to one of the supported languages results in Service Manager SP1 being displayed in that language. In addition to the languages supported by Service Manager SP1, you must also consider the ability to search and sort data in the Service Manager SP1 databases. The ability to search and sort data in a specific language is defined by the collation settings in SQL Server. For more information about SQL Server collations, see the section "Microsoft SQL Server 2008 with SP1" in System Requirements for Service Manager 2010 in this guide.

The information in the following table represents the approved collations and the locale identifiers that were tested for Service Manager SP1. In the list of collations in this table, CI indicates case-insensitive, and AS indicates accent-sensitive.

 

Windows Locale LCID Collation

English

0x409

Latin1_General_100_CI_AS

Chinese_PRC

0x804

Chinese_Simplified_Pinyin_100_CI_AS

Chinese_Taiwan

0x404

Chinese_Traditional_Stroke_Count_100_CI_AS

Czech (Czech Republic)

0x405

Czech_100_CI_AS

Danish (Denmark)

0x406

Danish_Norwegian_CI_AS

Dutch (Netherlands)

0x413

Latin1_General_100_CI_AS

Finnish (Finland)

0x40B

Finnish_Swedish_100_CI_AS

French

0x40C

French_100_CI_AS

German_Standard

0x407

Latin1_General_100_CI_AS

Greek (Greece)

0x408

Greek_100_CI_AS

Hungarian

0x040

Hungarian_100_CI_AS

Italian_Standard

0x410

Latin1_General_100_CI_AS

Japanese

0x411

Japanese_XJIS_100_CI_AS

Korean

0x412

Korean_100_CI_AS

Norwegian (Bokmål, Norway)

0x414

Norwegian_100_CI_AS

Polish (Poland)

0x415

Polish_100_CI_AS

Portuguese (Portugal)

0x816

Latin1_General_100_CI_AS

Portuguese (Brazil)

0x416

Latin1_General_100_CI_AS

Russian

0x419

Cyrillic_General_100_CI_AS

Spanish_Modern_Sort

0xC0A

Modern_Spanish_100_CI_AS

Swedish (Sweden)

0x41D

Finnish_Swedish_100_CI_AS

Turkish (Turkey)

0x41F

Latin1_General_100_CI_AS

Search Considerations

This section describes search, sort, and word-break issues with some of the languages supported in Service Manager SP1.

Greek, Czech and Finnish Languages

For these languages, full-text search is not supported in SQL Server 2008. Therefore, sorting and searching in these languages do not function correctly.

Danish, Polish, and Turkish Languages

Full-text search does not function on SQL Server 2008 for these languages. You can load a licensed non-Microsoft word breaker that enables full-text search to function correctly. For more information, see the following links for the version of SQL Server that you are using:

Turkish Language

None of the Turkish collations is supported in Service Manager SP1. The Latin1_General_100_CI_AS collation was used for testing with the Turkish language. As a result, some search and sort operations in Service Manager SP1 will be impacted with some Turkish characters.

Did you find this information helpful? Please send your suggestions and comments about System Center Service Manager documentation to scsmdocs@microsoft.com.
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