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WSFC cluster service is offline

Introduction

Policy Name

WSFC Cluster State

Issue

WSFC cluster service is offline.

Category

Critical

Facet

Instance of SQL Server

Description

This policy checks the state of the Windows Server Failover Cluster (WSFC). The policy is in an unhealthy state and an alert is raised when the WSFC cluster is offline or in the forced quorum state. All availability groups hosted within this cluster are offline or a disaster recovery action is required.

The policy state is healthy when the cluster state is in the normal quorum.

Note

For this release of SQL Server 2012, information about possible causes and solutions is located at WSFC cluster service is offline on the TechNet Wiki.

Possible Causes

This issue can be caused by a cluster service issue or by the loss of the quorum in the cluster.

Possible Solution

Use the Cluster Administrator tool to perform the forced quorum or disaster recovery workflow. If you cannot resolve the issue by performing the forced quorum or disaster recovery, contact your cluster administrator to help resolve this issue. For more information, see Force a WSFC Cluster to Start Without a Quorum in SQL Server Books Online.

See Also

Concepts

Overview of AlwaysOn Availability Groups (SQL Server)

Use the AlwaysOn Dashboard (SQL Server Management Studio)