General troubleshooting
Applies To: Forefront Client Security
You determine what the issue is by first identifying when the problem occurs during Client Security operation. The following table describes possible server problems and their causes. Client troubleshooting is covered later in this guide.
Issue | Possible cause |
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The Client Security console does not fully open. |
Inadequate user account permissions on the collection (or OnePoint) database |
The console displays no trends or gauges. |
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Clicking a report in the Client Security console produces a "ReportingServiceUnavailable" message. |
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Clicking a report in the Client Security console results in a "Permissions granted to username are insufficient for performing this operation" message. |
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Clicking a report produces a "Page cannot be displayed" error. |
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