Operations for Mobile Device Manager

  • Article

10/3/2008

This document provides Information Technology (IT) professionals with the procedures to manage Windows Mobile powered devices and servers in Microsoft System Center Mobile Device Manager (MDM) 2008. It also provides recommendations and best practices for both MDM server and mobile client operation.

This guide assumes that you have a general understanding of the following:

  • Microsoft Windows Server® 2003 platforms
  • Domain controllers
  • Global catalog servers
  • Active Directory® Domain Services
  • Group Policy management
  • Virtual private networks (VPNs)
  • Network protocols
  • Services such as Domain Name Service (DNS), Dynamic Host Configuration Protocol (DHCP), Microsoft Internet Information Service 6.0 (IIS), certificates, and Secure Sockets Layer (SSL).

This guide also assumes that you have deployed all components of the MDM infrastructure in your IT environment, including:

  • Installed Mobile Device Manager (MDM) Enrollment Server and MDM Device Management Server roles.
  • Installed MDM Gateway Server in the perimeter network.
  • Installed Mobile Device Manager (MDM) Administrator Tools, including Mobile Device Manager (MDM) Console, Mobile Device Manager (MDM) Software Distribution Console, Mobile Device Manager (MDM) Shell, and Group Policy Management Console (GPMC) with MDM Group Policy extensions.
  • Deployed Windows Mobile powered devices with the Windows Mobile 6.1 operating system. This is the operating system that contains the MDM client.

In This Section

  • Managing MDM Devices
    Describes how to use MDM Console to manage and control managed Windows Mobile powered devices.
  • Managing MDM Servers
    Describes how to manage MDM Device Management Server, MDM Enrollment Server, and MDM Gateway Server.
  • Configuring MDM Services
    Describes how to manage the services provided by the MDM system, including enrollment, device inventory, device wipe, and software distribution.