Troubleshooting Tools and Strategies

Windows 2000 offers tools to gather information about and manage application issues. Some of the most useful tools, which are shown in Table 31.13, are detailed in this section.

Table 31.13 Applications Troubleshooting Tools

Tool

Overview

Location

System Information (Msinfo32.exe)

Collects and displays system configuration information about hardware, system components, and the software environment.

Program Files\Common Files\Microsoft Shared\Msinfo

DirectX Diagnostics (Dxdiag.exe)

Presents information about installed components and drivers of the Microsoft DirectX API; tests sound, graphics output, and DirectPlay service providers; and disables some hardware acceleration features.

%systemroot%\System32

Registry Editor (Regedt32.exe)

An advanced editing tool for adding and changing settings and creating subkeys in the registry.

%systemroot%\System32

Registry Editor (Regedit.exe)

An advanced editing tool for searching, adding, and changing settings and creating subkeys in the registry.

%systemroot%