Administration Guide for the System Center Cloud Services Process Pack
Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager
Welcome to the Administration Guide for Microsoft System Center Cloud Services Process Pack. This guide contains concepts and procedures that System Center 2012 – Service Manager administrators must perform to install and configure the Cloud Services Process Pack.
Administration Guide Topics
-
System Center Cloud Services Process Pack overview.
-
Defines user roles and tasks. Process workflows show how user tasks are related.
-
Defines what needs to be installed and configured before you install the Cloud Services Process Pack.
-
Procedures for installing the Cloud Services Process Pack and the Cloud Services runbooks.
-
Required procedures that the service provider performs in the Service Manager console.
-
Optional procedures that the service provider performs in the Service Manager console, to enable System Center Cloud Services Process Pack Self-Service Portal scenarios.
-
Procedures for provisioning and decommissioning requests.
-
A short overview of reports and a list of sample reports and reporting prerequisites.
-
Describes terms that are used in the System Center Cloud Services Process Pack.