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Unified Communications Open Interoperability Program

Learn about Microsoft's Unified Communications Open Interoperability Program, where devices, infrastructure components, online solutions, services and solutions provided by third party companies have been tested and qualified for interoperability with Microsoft Lync Server and clients.

For vendors interested in learning more about the various program requirements and qualification processes, please select the Vendor Process tab.

Overview

This qualification program for enterprise telephony services and infrastructure ensures that customers have seamless experiences with setup, support, and use of qualified telephony infrastructure and services with Microsoft's unified communications software including Lync Server and Exchange Server.

Only products that meet rigorous and extensive testing requirements and conform to the specifications and test plans will receive qualification.

While the specifications are based on industry standards, this program also defines:

  • Specific requirements for interoperability with Lync Server & Exchange Server Voice Mail
  • Testing requirements for qualifying interoperability with Lync Server & Exchange Server Voice Mail
  • Installation, set-up and configuration requirements via a Quick Start Guide
  • Release Notes with any known issues
  • Documented support process between Microsoft and the vendor
  • Enterprise-class standards for audio quality, reliability, and scalability

The scope of the qualification is for environments where Lync Server utilizes a Survivable Branch Appliance, SIP/PSTN Gateway, IP-PBX or SIP Trunking Service for communication with the PSTN or E-911 Service provider for communication with emergency services.

The testing focus of the program is designed to ensure that vendors providing interoperability with Microsoft unified communications solutions do so in a consistent and supportable manner, including SIP and signaling support used with the Mediation Service in Lync Server and the Voice Mail role of Exchange Server.

Devices programs

The Compatible Devices Program tests and qualifies phones, headsets and handsets, webcams, conference room devices, PCs and other devices for Lync. It has 2 levels:

  • 'Optimized for' - IP phones, headsets, conference room systems and other devices that offer a rich and integrated experience giving customers the power to get the most out of their Lync experience and return on investment.
  • Other compatible IP phones - IP phones tested to provide interoperability and quality of experience registering directly to Lync.

The Lync Video Interoperability Program qualifies video devices for Lync interoperability in the following three types of video solutions: Video Teleconference Systems (VTC), Multipoint Control Units (MCU) and Gateways (GW).

Are you a potential devices partner?

If your company produces devices or videosolutions and you want to know more about participating as a vendor partner, read about the program requirements and processes on the Compatible Devices Program page or the Lync Video Interoperability Program.

Alternatively, to introduce yourself and ask questionsabout joining the Compatible Devices or Video Interoperability programs, email LyncLogo, or email OPEMOBDL if you develop mobile solutions.

Infrastructure programs

Infrastructure in the UC Open Interoperability Program involves enterprise components including SIP/PSTN gateways, Survivable Branch Appliances, Session Border Controllers, and IP-PBXs, along with hardware and software load balancers.

Service providers qualified with Microsoft Lync offer IP Telephony and E911 Services that interoperate with Lync. IP Telephony Services, also known as SIP Trunking, are offered by telecommunication carriers and provide PSTN ingress and egress for Lync deployments, Direct Inward Dial (DID) numbers and other value-added services. E911 Service providers provide Lync customers in North America the ability to have emergency dialing include dynamic location information sent directly over the SIP Trunking connection used for PSTN connectivity, and relay that information to the relevant Public Safety Access Point per the end-user's location.

Are you a potential infrastructure partner?

If your company produces infrastructure components and you want to know more about participating as a vendor partner, read about the program requirements and processes on the Vendor process for Lync Open Interoperability programs page, or email OPEINFDL to introduce yourself and ask questions.

Online Dedicated programs

Customers who have deployed Lync through Lync Online Dedicated can find additional information about the specific interoperability scenarios available for their deployment, including Session Border Controllers, IP Telephony Service Providers and Video Solutions.   These products have undergone additional testing for specific interoperability needs with Lync Online Dedicated.

ISV partners in product integration

The Lync Partner Engineering ISV team works with many partners to provide a wide range of applications that are qualified for Lync in categories that include:

  • Compliance
  • Contact Center
  • Communications Enabled Business Processes (CEBP)
  • Communications Applications
  • Group Chat (persistent chat)
  • Call Recording
  • Quality of Experience
  • Billing and Reporting
  • Alerting (mass notifications)
  • Value-add Lync Experience solutions
Are you a potential ISV partner?

Our team seeks out partners who are best of breed and who offer compelling solutions for Microsoft Lync Server and Unified Communications.

To introduce your company and obtain more specifics, email our team at LyncISV.

ISV developers will also want to reference important technical details found in the Lync Developer Center.

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