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Frequently Asked Questions: Internet Explorer Administration Kit (IEAK) 5

Published: August 27, 2001

Browse our list of frequently asked questions to find the answers you need.

Q. I don't want IEAK 5 to copy over my IEAK 4.x files. Is it possible for both programs to co-exist on the same system?
A.It is possible to have IEAK 4.x and IEAK 5 on the same computer. Upon installation of IEAK 5, you will choose the component destination directory for your installation. Choose a directory other than the default C:\Program Files\ieak. This will install the IEAK 5 into its own directory and will not overwrite any of your 4.x files.

Note: Keep in mind that you must have Internet Explorer 5 on the build computer to be able to run IEAK 5. You will still be able to create a build for Internet Explorer 4.x on this computer.

Q. Will I still need to digitally sign my files for distribution with a Web server over the Internet?

Yes, you will need to obtain a digital certificate to sign your files, and you can use the IEAK to sign your custom packages. You will designate the location of the certificate when you run the Internet Explorer Customization Wizard, and it will sign the files when the package is created. These custom files will be signed:

  • IE5setup.exe

You do not need to sign files for 16-bit or UNIX versions of the browser.

Note: If you plan to distribute your custom packages over an intranet, you should sign the custom files, unless you preconfigure the Local Intranet zone with a Low security setting. The default security setting will not allow users to download unsigned programs or code.

Q. Can I import my old .ins file that I used to build and deploy Internet Explorer 4?
A.Yes. In the "File Locations" screen in the Customization Wizard, you will see an Advanced Options button. When you click this, you will see the first line: "Path of .INS file to import settings from." ClickBrowse and point to the .ins file that you used in your previous build. Your settings from your previous build will now populate the rest of the Wizard.

Q. What is ICW Automatic Configuration for ISP Sign up?
A.ICW Automatic Configuration enables users who already have an Internet account with an Internet service provider to have an account setting automatically reconfigured. When users buy a new computer, this feature helps them configure it for the same Internet account they had on a previous computer or on a computer at work. It also helps users whose Internet settings become corrupted. The Automatic Configuration feature restores their settings; the user needs to know only the user ID, password, and POP server.

In a custom version of Internet Explorer, the user reaches the automatic configuration server from the Internet Explorer CD by clicking a link on the Icwsign.htm page. This link connects the user to the Automatic Configuration registration server. After the user is connected to your sign-up server, you can ask for the user name, password, and POP server. With this information, you can send an .ins file to the user's computer to reconfigure the user's account.

Q. Will I be able to configure the Active Desktop with IEAK 5?
A.Although the Windows Desktop Update is not a part of Internet Explorer 5, you can include it with your IEAK package. If your users have Windows 98, then they already have the desktop features.

If you choose to install the Windows Desktop Update, you can customize its settings in the wizard if your build computer is running either Internet Explorer 5 (upgraded from Internet Explorer 4.0 with the Windows Desktop Update installed)or Internet Explorer 5 and Windows 98, which includes the new desktop.

Q. Will there be detailed documentation on .ins files and the entries in them?
A.In the Toolkit folder, you will find a reference for .isp and .ins files named Insref.xls. These have very detailed information regarding the entries and values within the .ins file and the .isp files.

Q. What is Single Disk Branding and why do I want to use it?
A.Single Disk Branding customizes an existing installation of Internet Explorer (versions 4.01 Service Pack 1, which came with Windows 98, and higher). This option creates a Setup.exe file in the BrndOnly folder of your build location. You can distribute this file on any media or server. When this file runs, it will customize Internet Explorer features, including Internet sign up for ISPs, without installing Internet Explorer. This option does not enable you to package and install custom components, however.

Q. For what platforms will I be able to create a browser/package?

You can build customized Internet Explorer packages for the following operating systems:
32-bit versions of the browser run on these operating systems:

  • Windows 95
  • Windows 98
  • Windows NT 4.0

16-bit versions of the browser run on these operating systems:

  • Windows 3.1
  • Windows for Workgroups 3.11
  • Windows NT 3.51

  • Note: Although Windows NT 3.51 is a 32-bit operating system; it runs the 16-bit version of the browser.

UNIX versions of the browser run on these operating systems:

  • Solaris 2.5.1
  • Solaris 2.6
Q. What is the CIW, and do I need it?

The Custom Installation Wizard (CIW) enables you to customize how you install Office programs. To simplify the installation process, the IEAK is designed to work with the CIW. If you plan to include Internet Explorer with your customized Office package, you have two choices:

  1. If you do not plan to customize Internet Explorer, you can install Internet Explorer components with the CIW; you do not need to use the IEAK.
  2. If you plan to customize Internet Explorer, and you are deploying Office, then specify in the CIW that you want to customize Internet Explorer. The Custom Installation Wizard starts the IEAK.

Q. Where do I start to troubleshoot Setup problems?

The Active Setup Log.txt file can help you troubleshoot Setup errors and the status of Setup when the error occurred. You can find the following entries in the log:

0 - Initializing (making a temporary folder, checking disk space).
1 - Dependency (checking for all dependencies).
2 - Downloading (server is downloading files).
3 - Copying (files are being copied from download folder to temporary install folder).
4 - Retrying (Setup is restarting download because of a timeout or other download error).
5 - Checking trust (checking permissions).
6 - Extracting files.
7 - Running Setup program (an .inf or .exe file).
8 - Finished (installation is finished).
9 - Download finished (files have finished downloading).

Some common error codes:

  • 80100003 - Files are missing from the download folder during installation.
  • 800bxxxx - An error code starting with 800b is a trust failure.
  • 800Cxxxx - An error code starting with 800C is a urlmon failure.

Some common examples:

  • 800C005 - File or server not found.
  • 800C00B - The connection timed out.
  • 8004004 - The user canceled Setup.