The fully-qualified domain name of the computer matches a recipient policy_ServerFQDNMatchesSMTPPolicy

Applies to: Exchange Server 2013

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Microsoft® Exchange Server 2007 setup can't continue because the Fully Qualified Domain Name (FQDN) of the local computer matches the Simple Mail Transfer Protocol (SMTP) address of a recipient policy.

Microsoft Exchange setup requires that the FQDN of the servers in an Exchange organization not match any SMTP addresses of recipient policies in the same Exchange organization.

If the FQDN of a computer matches the SMTP address of a recipient policy, this match can cause mail to fail over SMTP and stall in the MTA queues.

To resolve this issue, rename the local computer or remove or rename the recipient policy and rerun Microsoft Exchange setup.

To rename the local computer

1. Open System in Control Panel.

2. On the Computer Name tab, click Change.

3. Under Computer name, type a new name for the computer, and then click OK. You'll be prompted to provide a username and user password to rename the computer in the domain.

4. Click OK to close the System Properties dialog box. You'll be prompted to restart your computer to apply your changes.

To modify the recipient policy SMTP address

1. Start Exchange System Manager.

2. Click Organization, click Recipients, and then click Recipient Policies.

3. Double-click the policy that you want to change.

4. Click the E-Mail Addresses tab, and then change the appropriate SMTP address.