Person-to-Person Communication

  • Article

The communications world is split in two—between the things you do on the telephone and the things you do on the computer.

The split exists because most real-time (synchronous) communications--like telephone calls and voice mail--depend on one network, while message based (asynchronous) communications--like e-mail--depend on a separate, incompatible network.

Microsoft unified communications technologies tear down the walls that separate tele-communications and computing. And they do it with software that leverages your existing telecommunications infrastructure.

A comprehensive person-to-person communication solution unites communication systems and tools:

  • Desktop telephone systems
  • Legacy PBX and IP-PBX systems
  • Voice mail
  • Faxes
  • E-mail
  • Instant messaging

and delivers complete communications tools:

  • VoIP telephone service
  • E-mail
  • Audio and video conferencing
  • Voice mail
  • Presence and contact information
  • Faxes
  • Instant messaging
  • Calendars

Key Steps

Tools and Technologies