Language Support for Service Manager 2010 SP1
Applies To: System Center Service Manager 2010 SP1
It is assumed in this guide that you are installing Service Manager SP1 on a computer where no previous version of Service Manager is installed. For information about upgrading System Center Service Manager 2010, see the System Center Service Manager 2010 SP1 Upgrade Guide (https://go.microsoft.com/fwlink/?LinkId=198070).
Including English, System Center Service Manager 2010 SP1 supports a total of 21 languages. There are some search-related issues with the following six languages: Czech, Danish, Finnish, Greek, Polish, and Turkish. For more information about these issues, see the following section "Search Considerations".
Setting your Windows locale on a computer that hosts a Service Manager console to one of the supported languages results in Service Manager SP1 being displayed in that language. In addition to the languages supported by Service Manager SP1, you must also consider the ability to search and sort data in the Service Manager SP1 databases. The ability to search and sort data in a specific language is defined by the collation settings in SQL Server. For more information about SQL Server collations, see the section "Microsoft SQL Server 2008 with SP1" in System Requirements for Service Manager 2010 in this guide.
The information in the following table represents the approved collations and the locale identifiers that were tested for Service Manager SP1. In the list of collations in this table, CI indicates case-insensitive, and AS indicates accent-sensitive.
| Windows Locale | LCID | Collation |
|---|---|---|
English |
0x409 |
Latin1_General_100_CI_AS |
Chinese_PRC |
0x804 |
Chinese_Simplified_Pinyin_100_CI_AS |
Chinese_Taiwan |
0x404 |
Chinese_Traditional_Stroke_Count_100_CI_AS |
Czech (Czech Republic) |
0x405 |
Czech_100_CI_AS |
Danish (Denmark) |
0x406 |
Danish_Norwegian_CI_AS |
Dutch (Netherlands) |
0x413 |
Latin1_General_100_CI_AS |
Finnish (Finland) |
0x40B |
Finnish_Swedish_100_CI_AS |
French |
0x40C |
French_100_CI_AS |
German_Standard |
0x407 |
Latin1_General_100_CI_AS |
Greek (Greece) |
0x408 |
Greek_100_CI_AS |
Hungarian |
0x040 |
Hungarian_100_CI_AS |
Italian_Standard |
0x410 |
Latin1_General_100_CI_AS |
Japanese |
0x411 |
Japanese_XJIS_100_CI_AS |
Korean |
0x412 |
Korean_100_CI_AS |
Norwegian (Bokmål, Norway) |
0x414 |
Norwegian_100_CI_AS |
Polish (Poland) |
0x415 |
Polish_100_CI_AS |
Portuguese (Portugal) |
0x816 |
Latin1_General_100_CI_AS |
Portuguese (Brazil) |
0x416 |
Latin1_General_100_CI_AS |
Russian |
0x419 |
Cyrillic_General_100_CI_AS |
Spanish_Modern_Sort |
0xC0A |
Modern_Spanish_100_CI_AS |
Swedish (Sweden) |
0x41D |
Finnish_Swedish_100_CI_AS |
Turkish (Turkey) |
0x41F |
Latin1_General_100_CI_AS |
Search Considerations
This section describes search, sort, and word-break issues with some of the languages supported in Service Manager SP1.
Greek, Czech and Finnish Languages
For these languages, full-text search is not supported in SQL Server 2008. Therefore, sorting and searching in these languages do not function correctly.
Danish, Polish, and Turkish Languages
Full-text search does not function on SQL Server 2008 for these languages. You can load a licensed non-Microsoft word breaker that enables full-text search to function correctly. For more information, see the following links for the version of SQL Server that you are using:
SQL Server 2008 (https://go.microsoft.com/fwlink/?LinkId=205800)
SQL Server 2008 R2 (https://go.microsoft.com/fwlink/?LinkId=205557).
Turkish Language
None of the Turkish collations is supported in Service Manager SP1. The Latin1_General_100_CI_AS collation was used for testing with the Turkish language. As a result, some search and sort operations in Service Manager SP1 will be impacted with some Turkish characters.
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