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IEAK 11 Overview

Internet Explorer Administration Kit 11 (IEAK 11) enables you to create, deploy, and manage your customized Internet Explorer 11 installation packages. Using IEAK 11 you can create custom experiences for your users and manage user settings after you deploy Internet Explorer 11 to your organization.

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Included Technology

IEAK 11 includes the following technology:

  • Internet Explorer Customization Wizard. This wizard guides you through the process of creating custom browser packages. After these packages are installed on your user's desktop, the user receives customized versions of Internet Explorer 11, with the settings and options you selected through the wizard.
  • Windows Installer (MSI). IEAK 11 supports creating an MSI wrapper for your custom Internet Explorer 11 packages, enabling you to use Active Directory to deploy the package to your user's PC.
  • IEAK Help. IEAK 11 Help includes many conceptual and procedural topics, which you can view from the Index, Contents, or Search tabs. You also have the option to print any topic, or the entire Help library.

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Supported Operating Systems

We recommend that you install IEAK 11 on a PC running the same operating system as the destination PC for which you're creating the package. IEAK 11 supports the following operating systems:

  • Windows 8
  • Windows Server 2012
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2 Service Pack 1 (SP1)

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Starting IEAK 11

The following includes instructions about how to start the Internet Explorer Customization Wizard and the IEAK 11 Help system.

To start the Internet Explorer Customization Wizard:

  • From Start, type Internet Explorer Customization Wizard, and then click Internet Explorer Customization Wizard.

To start the IEAK 11 Help system:

  • From Start, type IEAK Help, and then click IEAK Help to view the IEAK help files.

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Known Issues

IssueDescription
The Internet Explorer Customization Wizard 11 does not work with user names that use double-byte character sets

The customization wizard does not work with user names that use double-byte character sets, such as Chinese or Japanese. To fix this, set the TEMP and TMPenvironmental variables to a path that doesn't use these characters (for example, C:\temp).

To update your environmental variables:

  1. Open System Properties, click the Advanced tab, and then click Environmental Variables.
  2. Click Edit, and then modify the TEMP and TMP environmental variables to a non-user profile directory.
Unicode characters are not supported in IEAK 11 path namesWhile Unicode characters, such as Emoji, are supported for organization names and other branding items, you must not use Unicode characters in any paths associated with running the Internet Explorer Customization Wizard 11. This includes paths to your IEAK 11 installation and to the storage location for your custom packages after they're built.
Internet Explorer branding conflicts when using both Unattend and IEAK 11 to customize Internet Explorer settingsUsing both Unattend settings and an IEAK custom package to modify a user's version of Internet Explorer 11 might cause a user to lose personalized settings during an upgrade. For example, many manufacturers configure Internet Explorer using Unattend settings. If a user purchases a laptop, and then signs up for Internet service, their Internet Service Provider (ISP) might provide a version of Internet Explorer that has been branded (for example, with a custom homepage for that ISP) using Internet Explorer Customization Wizard 11. If that user later upgrades to a new version of Internet Explorer, the Unattend settings from the laptop manufacturer will be reapplied, overwriting any settings that the user configured for themselves (such as their homepage).
IEAK 11 does not correctly apply the Delete all existing items under Favorites, Favorites Bar and Feeds optionThe Internet Explorer Customization Wizard 11 does not correctly apply the Delete all existing items under Favorites, Favorites Bar and Feeds option, available on the Browsing Options page.

Selecting to include this feature in your customized Internet Explorer package enables the deletion of existing items in the Favorites and Favorites Bar areas, but it doesn't enable deletion in the Feeds area. In addition, this setting adds a new favorite, titled “Web Slice Gallery” to the Favorites Bar.
F1 does not activate Help on Automatic Version Synchronization pagePressing the F1 button on the Automatic Version Synchronization page of the Internet Explorer Customization Wizard 11 does not display the Help page. Clicking the Help button enables you to open the Help system and view information about this page.
Certificate installation does not work on IEAK 11

IEAK 11 doesn't install certificates added using the Add a Root Certificate page of the Internet Explorer Customization Wizard 11. Administrators can manually install certificates using the Certificates Microsoft Management Console snap-in (Certmgr.msc) or using the command-line tool, Certificate Manager (Certmgr.exe).

important iconNote:
This applies only when using the External licensing mode of IEAK 11.
The Additional Settings page appears in the wrong language when using a localized version of IEAK 11

When using IEAK 11 in other languages, the settings on the Additional Settings page appear in the language of the target platform, regardless of the IEAK 11 language.

important iconNote:
This applies only when using the Internal licensing mode of IEAK 11.

To work around this issue, run the customization wizard following these steps:

  1. On the Language Selection page, select the language that matches the language of your installed IEAK 11.
  2. Click Next, and then click Synchronize on the Automatic Version Synchronization page. After synchronization is complete, cancel the wizard.
  3. Repeat these steps for each platform on the Platform Selection page.

After performing these steps, you must still do the following each time you synchronize a new language and platform:

  1. Open File Explorer to the Program Files\Windows IEAK 11 or Program Files (x86)\Windows IEAK 11 folder.
  2. Open the Policies folder, and then open the appropriate platform folder.
  3. Copy the contents of the matching-language folder into the new language folder.

After completing these steps, the Additional Settings page will match your wizard’s language.

Unable to access feeds stored in a subfolderAdding feeds using the Favorites, Favorites Bar, and Feeds page of the Internet Explorer 11 Customization Wizard requires that the feeds be stored in a single folder. Creating two levels of folders, and creating the feed in the subfolder, will cause the feed to fail.



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