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Virus protection for e-mail cannot be installed

Updated: August 21, 2008

Problem   The virus protection for e-mail cannot be installed.

Features affected   Microsoft Forefront Security for Exchange Server is not installed, so the anti-spam settings for e-mail are not being correctly applied.

Solution   You must manually install Forefront Security for Exchange Server 2007.

ImportantImportant
Prerequisite task   Before you continue, ensure that Exchange Server 2007 is installed. For instructions about how to install Exchange Server 2007, please contact Microsoft Product Support.

To manually install Forefront Security for Exchange Server 2007

  1. Insert Windows SBS 2008 Disc 2 in the DVD drive.

  2. Browse to cmpnents\fss, and then double-click Setup.exe.

  3. In the User Account Control window, click Continue. The Forefront Security for Exchange Server Installation Wizard appears.

  4. In the wizard, do the following:

    1. On the Welcome page, click Next.

    2. On the License Agreement page, review the information. If you agree with it, click Yes.

    3. On the Customer Information page, type the required information.

    4. On the Installation Location page, ensure that the Local Installation option is selected.

    5. On the Installation Type page, ensure that the Full Installation option is selected.

    6. On the Use Microsoft Update to help keep your computer secure and up to date page, ensure that the Use Microsoft Update when I check for updates (recommended) option is selected.

    7. On the Quarantine Security Settings page, ensure that the Secure Mode option is selected.

    8. Follow the instructions to complete the wizard.

    note
    • If you receive a message that one or more services for Exchange Server need to be restarted, click Next to restart them.

    • After the services for Exchange Server are restarted, click Next.

note
Follow-up tasks   After you finish, you must complete the following:

  • Configure registry setting for Forefront Security for Exchange Server. For step-by-step instructions, see “The registry settings for Forefront Security for Exchange Server were not applied” at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=119429).

  • Apply Forefront Security for Exchange Server template settings. For step-by-step instructions, see “E-mail antivirus template settings were not applied” at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=119428).

  • Configure anti-spam automatic updates for Exchange Server 2007. For step-by-step instructions, see “Anti-spam automatic updates for Exchange Server 2007 cannot be configured” at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=119413).

  • Apply the software update for virus protection for e-mail. For step-by-step instructions, see “The software update for virus protection for e-mail was not applied” at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=120548).

To read the most recent version of this topic, see the Microsoft Web site (http://go.microsoft.com/FWLink/?LinkID=119427). The most recent version might contain additional information that was not available when Windows SBS 2008 was released.

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