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Exchange Online Protection

Exchange 2013

Applies to: Exchange Online Protection

Topic Last Modified: 2014-09-02

Welcome to the Microsoft Exchange Online Protection (EOP) hosted email filtering service. Here are a few things you should be aware of before you start working with EOP and using this content:

The Help content for EOP administrators consists of the following top-level categories:

The Help content for assisting EOP end users to manage spam consists of the following topics:

  • Find and release quarantined messages as an end user   Describes how end users can find and release their own spam-quarantined messages in the spam quarantine user interface, and optionally report them as not junk to Microsoft.

  • Use end-user spam notifications to release and report spam-quarantined messages   Similarly, this topic describes how end users can release their own spam-quarantined messages and optionally report them as not junk via end-user spam notification messages (which must be configured by your administrator).

  • Submitting spam and non-spam messages to Microsoft for analysis   Describes the different ways end users can submit spam (junk) and non-spam (not junk) messages to Microsoft. This topic includes links to the reporting tools available in Microsoft Outlook and OWA.

  • End users can add specific users or domains to a safe sender list or a blocked sender list by configuring their junk email settings in Microsoft OWA or Outlook. Note that messages that are sent from blocked senders are marked as spam, not rejected, meaning that they can be retrieved from the Junk Email folder or quarantine (depending on where your admin has configured the service to send spam.) For more information, see the following links:

If you have comments or questions about our topics or about the overall Help experience, we'd love to hear from you. Just send your feedback to Exchange Help Feedback. Your comments will help us provide the most accurate and concise content.

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