Usage monitoring and other services troubleshooting

 

Applies To: Windows Azure Pack

This topic describes troubleshooting issues that pertain to obtaining usage metrics, setting up the management APIs, and other services in Windows Azure Pack for Windows Server. Recommendations are provided for the following issues:

  • Configure usage metering?

  • Get information about a distributed installation with the Get-MgmtSvcAdminUser cmdlet

  • Get usage data from a new VMM or Service Provider Foundation installation

Configure usage metering?

Pertains to: Manage tenant costs for Windows Azure Pack

Issue

Need to know how to set up usage metering.

Recommendation

See Manage tenant costs for Windows Azure Pack and the following blog posts:

Back to top

Get information about a distributed installation with the Get-MgmtSvcAdminUser cmdlet

Pertains to: Windows Azure Pack for Windows Server Automation with Windows PowerShell

Issue

Need to use the Windows PowerShell command Get-MgmtSvcAdminUser across a distributed Windows Azure Pack installation. The command returns a network-related or instance-specific error that occurred while establishing a connection to SQL server. 

Recommendation

The command is missing the database. Try the following command where default database name will be replaced in the connection string.

Get-MgmtSvcAdminUser -Server SQL -User sa -Pasword password

Back to top

Get usage data from a new VMM or Service Provider Foundation installation

Pertains to: Manage tenant costs

Issue

The usage data is lost after a move to a new installation of System Center 2012 R2 Virtual Machine Manager or Service Provider Foundation.

Recommendation

This is a known limitation. You also cannot more usage data to a different cloud. If a change is necessary, we recommend deleting all subscriptions and plans and then re-recreating them after the move.

Back to top

Pertains to: Manage tenant costs

Issue

The usage data is lost after a move to a new installation of System Center 2012 R2 Virtual Machine Manager or Service Provider Foundation.

Recommendation

This is a known limitation. You also cannot more usage data to a different cloud. If a change is necessary, we recommend deleting all subscriptions and plans and then re-recreating them after the move.

Back to top

See Also

Windows Azure Pack troubleshooting