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CRM 1.2
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There are many places where you can find additional information about Microsoft CRM:

  • Using Microsoft CRM 3.0, located at www.microsoft.com/dynamics/crm/using/default.mspx.
  • PartnerSource Web site, located at www.microsoft.com/BusinessSolutions/PartnerSource.mspx.
  • CustomerSource Web site, located at www.microsoft.com/dynamics/customersource.mspx.
  • Microsoft CRM Team Blog, located at blogs.msdn.com/crm/.
  • Microsoft CRM Community, located at www.microsoft.com/dynamics/crm/community/default.mspx.
  • Microsoft CRM Sandbox, located at www.gotdotnet.com/codegallery/codegallery.aspx?id=b6499eb0-0eae-4597-b38e-ee9cbc71a404.

You can also find additional information in the following documents found on the Microsoft CRM 3.0 Documentation CD:

Microsoft CRM 3.0 Implementation Guide

Provides the step-by-step information you need to implement Microsoft CRM successfully in your organization.

Microsoft CRM 3.0 Workflow Manager Help

Provides information about how to use workflow to automate your business processes.

Microsoft CRM 3.0 Data Migration Framework Guide

Provides step-by-step instructions for planning data migration and for using the tools in the Data Migration Framework to migrate your data to Microsoft CRM.

Web Sites

Microsoft .NET Framework

Find information about designing, developing, debugging, testing, deploying, and managing applications created with Microsoft .NET Framework. This Web site is located at msdn.microsoft.com/netframework/.

Active Directory

Find out about Active Directory, the Microsoft Windows operating system directory service that is designed for distributed computing environments. This Web site is located at www.microsoft.com/windows2000/technologies/directory/ad/default.asp.


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