Windows Server 2003 is not running the final released build

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at https://go.microsoft.com/fwlink/?linkid=34707.]  

Topic Last Modified: 2005-11-17

The Microsoft® Exchange Server Analyzer Tool queries the Win32_OperatingSystem Microsoft Windows® Management Instrumentation (WMI) class to determine the value for the Version key on Active Directory Connector (ADC) servers in your Exchange organization. The Exchange Server Analyzer also examines the following registry entry to determine the version of Windows that is running on the ADC servers:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\CurrentVersion

If the Exchange Server Analyzer finds the value for the second instance of CurrentVersion to be 5.2, and the value of Version does not equal 5.2.3790, an error is displayed.

A CurrentVersion value of 5.2 indicates the computer is running a Windows Server 2003 operating system. The Version value for the released version of all Windows Server 2003 operating systems is 5.2.3790. Any other value for the Version key indicates that a pre-release version of Windows Server 2003 is in use.

Unless you are part of a Technology Adoption Program (TAP) or similar Microsoft-sponsored program, Microsoft does not support or recommend the use of pre-release software in production environments.

To correct this error

  1. Upgrade all Exchange infrastructure servers, including domain controllers, global catalog servers, ADC servers, and Exchange Server computers to the latest released software.

  2. If the upgrade option is available or supported, rebuild the operating system and restore the Exchange Server settings and data.

Upgrade all Exchange infrastructure servers, including domain controllers, global catalog servers, ADC servers, and Exchange Server computers to the latest released software.

For more information about Windows Server 2003 software updates, see the Windows Server 2003 Software Updates Web site (https://go.microsoft.com/fwlink/?LinkId=33760).