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Replica of Offline Address Book version 2 not found

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at http://go.microsoft.com/fwlink/?linkid=34707.]  

Topic Last Modified: 2007-01-29

The Microsoft® Exchange Server Analyzer Tool queries the Exchange_Public_Folder Microsoft Windows® Management Instrumentation (WMI) class to determine the current value for HasLocalReplica. If the Exchange Server Analyzer finds that the value for HasLocalReplica is set to False for the offline address book version 2 instance for an offline address list, an error is displayed.

When HasLocalReplica is set to False for the offline address book version 2 instance for an offline address list, offline address lists are not correctly generated. As a result, users of Microsoft Outlook® 2002 and earlier cannot download offline address lists.

This issue can occur if you have not configured any public folder stores to contain replicas for offline address book version 2. By default, the offline address book replicates its contents to the public folder store of the server on which it is installed. If the public folder store is removed from the offline address book's replication configuration, the issue that is described in the previous paragraph occurs.

To correct this error
  1. Open Exchange System Manager.

  2. Expand Administrative Groups, and then click Folders.

  3. Right-click Public Folders, and then click View System Folders.

  4. Click to expand the OFFLINE ADDRESS BOOK object.

  5. Under OFFLINE ADDRESS BOOK, right-click o=org/cn=addrlists/cn=oabs/cn=Default Offline Address List, and then click Properties.

  6. On the Replication tab, verify that a public folder store is entered in the Replicate content to these public stores box. If a public folder store is not entered, click Add and enter the appropriate public store for the offline address book.

  7. Click Apply, and then click OK.

  8. Click to expand o=org/cn=addrlists/cn=oabs/cn=Default Offline Address List.

  9. Under o=org/cn=addrlists/cn=oabs/cn=Default Offline Address List, right-click offline Address Book Version 2, and then click Properties.

  10. On the Replication tab, verify that a public folder store is entered in the Replicate content to these public stores box. If a public folder store is not entered, click Add and then enter the appropriate public store for the offline address book.

  11. Click Apply, and then click OK.

For more information about this issue, see the Microsoft Knowledge Base article 286328, "Offline Address Book Is Missing and Cannot Be Generated in Microsoft Exchange" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=286328).

For more information about Offline Address Book list generation, see "Offline Address List Generation Overview" (http://go.microsoft.com/fwlink/?LinkId=82242).

For more information about how to correctly remove the first computer running Exchange Server 2003 from an administrative group, see the Knowledge Base article 822931, "How to remove the first Exchange Server 2003 computer from the administrative group" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=822931).

 
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