Recipient Update Service is inactive

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at https://go.microsoft.com/fwlink/?linkid=34707.]  

Topic Last Modified: 2005-11-17

The Microsoft® Exchange Server Analyzer Tool queries the Active Directory® directory service to determine the value for the activationStyle attribute of each Recipient Update Service object in Active Directory. If the Exchange Server Analyzer finds that the value for the activationStyle attribute for any Recipient Update Service object is set to 0, a warning is displayed.

This warning indicates that the schedule for this Recipient Update Service object is set to Never. When the schedule for a Recipient Update Service is set to Never, new objects are not processed.

If you no longer need this Recipient Update Service object, it is recommended that you delete it. If you need this Recipient Update Service object, it is recommended that you configure its schedule.

To correct this warning by configuring a schedule

  1. Open Exchange System Manager.

  2. Expand Recipients, and then select Recipient Update Services.

  3. Right-click the Recipient Update Service for which the schedule is set to Never, and then select Properties.

  4. Select a predefined schedule by using the Update interval list, or click Customize to create a custom schedule.

  5. Click OK to save the changes.

  6. Right-click this Recipient Update Service, and select Update Now.

For more information about the Recipient Update Service, see the following Microsoft Knowledge Base articles: