How to Check RPC over HTTP Connection Status on Outlook 2003 Client

  • Article

 

This topic helps you troubleshoot RPC over HTTP communications on a Windows XP client computer. The article explains how to do the following:

  • View active server connections on an Outlook 2003 client

  • Verify that an Outlook 2003 client connects to Exchange Server 2003

Before You Begin

Before proceeding, confirm that the Windows XP client computer has the configuration listed in How to Verify Client Computer Configuration.

Procedure

To view active server connections on Outlook 2003 client

  1. On the client computer, move the mouse pointer over the Microsoft Office Outlook icon in the notification area that is located at the lower right of the desktop.

  2. Press the CTRL key, and then right-click this icon.

  3. Click Connection Status.

    Note

    All active connections appear. You can use the Exchange Server Connection Status window to determine if you are connected to the Exchange Server 2003 computer by using an RPC over HTTP connection.

To verify that Outlook 2003 client connects to Exchange Server 2003

  1. Click Start, click Run, type outlook /rpcdiag, and then click OK.

  2. Type your credentials in the User name box and in the Password box, and then click OK.

  3. If HTTPS appears in the Conn column in the Exchange Server Connection Status window, a service is connected by using RPC over HTTP.

    Note

    The Exchange Server Connection Status window may appear directly behind the Outlook program window.

For More Information

For more information about troubleshooting RPC over HTP communications see these topics: