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Enable a UM Auto Attendant

 

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

You can enable a Unified Messaging (UM) auto attendant in Microsoft Exchange Server 2010. By default, when a UM auto attendant is created, the status of the UM auto attendant is set to enabled. After you create the UM auto attendant, you can control its status using the status variable. If the status of a UM auto attendant is disabled, you'll have to enable the UM auto attendant so it can answer incoming calls.

Looking for other management tasks related to UM auto attendants? Check out Managing UM Auto Attendants.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.
  2. In the work pane, click the UM Auto Attendants tab.
  3. Select the auto attendant object you want to enable.
  4. In the action pane, click Enable.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

This example enables the UM auto attendant named MyUMAutoAttendant to answer incoming calls.

Enable-UMAutoAttendant -Identity MyUMAutoAttendant

For more information about syntax and parameters, see Enable-UMAutoAttendant.

After you enable a UM auto attendant, you may also want to:

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