How to Run the Active Directory Account Cleanup Wizard

 

If users who have been migrated from the Exchange 5.5 directory service have problems logging on to their mailboxes after you use the Active Directory Migration Tool and Active Directory Connector (ADC), you can use the Exchange 2003 Active Directory Account Cleanup Wizard to merge the duplicate objects for mailbox logon purposes.

Before You Begin

The account you use to install ADC must be a member of the Enterprise Administrator group.

Procedure

To run Active Directory Account Cleanup Wizard

  • Click Start, point to All Programs, point to Microsoft Exchange, point to Deployment, and then click Active Directory Account Cleanup Wizard. Follow the instructions in the wizard to merge your duplicate user objects.

    Note

    While your Exchange 2003 organization coexists with Exchange 5.5, you must use ADC to maintain directory synchronization.  

For More Information

For more information about using the Active Directory Account Cleanup Wizard to search for and remove duplicate accounts, see "Merge Duplicate Accounts in Active Directory" in the Exchange Server 2003 online Help.

For more information about the Active Directory Account Cleanup Wizard, see the Microsoft Knowledge Base article 270652, "Possible Uses of the Active Directory Account Cleanup Wizard."