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No 'Host' Records Found

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at http://go.microsoft.com/fwlink/?linkid=34707.]  

Topic Last Modified: 2006-05-04

The Microsoft® Exchange Server Analyzer Tool performs a Domain Name System (DNS) lookup to retrieve the Host (A) records of remote servers that the Exchange server is trying to send messages to. If the DNS lookup operation does not return an IP address, the Exchange Server Analyzer displays an error.

This error indicates that the DNS Host (A) record appears to be missing for the remote server. This error may cause messages to back up in the Exchange server Remote Delivery queues.

The DNS lookup of the Host (A) record from the remote server can fail for the following reasons:

  • The DNS server is down or not responding because of a network failure or other reasons.
  • The Host (A) record for the remote server is missing from the DNS server because the record is unavailable or is incorrect.
  • The DNS server is not configured to enable dynamic host record updates.
To verify that the DNS server is online and that the Host record is present
  1. Verify that the DNS server is running by doing one or more of the following checks:

  2. Use nslookup to verify that the Host (A) record exists on the DNS server. For more information, see "To verify A resource records exist in DNS" (http://go.microsoft.com/fwlink/?LinkId=63001).

  3. If the Host (A) resource record does not exist, manually add or modify the A resource record or configure the DNS server to enable dynamic record updates:

 
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