Configuring the Address Book Listing and E-Mail Alias

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Users can address mail to a public folder by using the folder's full name from Address Book (also named the address list name) or by using an alias (typically an abbreviation of the folder's full name). By default, both the address list name and the alias are the same as the public folder name.

You can also configure an American National Standards Institute (ANSI)-only form of the public folder name for Address Book to use, which may be required by older e-mail client software. You can define custom attributes for the public folder, and if you do not want the public folder to be listed in Address Book, you can hide it. These options may be useful if you are developing custom applications to work with your public folders. If you are working with a folder in the Public Folders tree and Exchange is in mixed mode, you must clear the hidden attribute of the folder before it will be visible in Address Book.

You can configure the address list name on the General tab of the public folder's Properties dialog box.

The General tab for a mail-enabled public folder

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Select one of the following options for Address list name:

  • Same as folder name   Displays the folder in Address Book as it is displayed in Exchange System Manager.

  • Use this name   Displays the folder in Address Book using the name that you enter.

You can configure the alias using the Exchange General tab of the public folder's Properties dialog box.

The Exchange General tab for a mail-enabled public folder

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If the public folder name contains non-ANSI characters, you can also provide a simple display name for Address Book to use. This name can only include ANSI characters, which can be read by any computer. You can configure the simple display name using the Exchange Advanced tab of the public folder's Properties dialog box.

The Exchange Advanced tab for a mail-enabled public folder

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When the Hide from Exchange address lists check box is selected, the public folder is not visible in Address Book. In mixed mode, this check box is selected by default for folders in the Public Folders tree.

To create custom attributes for the public folder, click Custom Attributes. A standard dialog box for creating attributes in Active Directory will appear. You can define up to 15 custom attributes.

Note

If a particular folder in Address Book is hidden, users can still post messages to the folder if they know its address and type it in the To box of a message. However, if you designate a delegate for the public folder who can send mail on the folder's behalf, the folder must not be hidden. If the folder is hidden, the delegate will not be able to send mail on the folder's behalf.

Note

For more information about sending mail on behalf of a public folder, see Designating a User as a Mailbox Delegate.