How to View an Encrypted Message Using Outlook Web Access

This article explains how to view an encrypted message using Outlook Web Access.

When a user uses Outlook Web Access with the S/MIME control with the preview pane and an encrypted message is selected, Outlook Web Access with the S/MIME control must decrypt the message before displaying it in the preview pane. Depending on the digital certificate that is being used, there may be a delay in displaying the message while the private key is retrieved. Also, if the private key requires a PIN or password, the user may be required to enter that information before the message is displayed in the preview pane.

Before You Begin

Log on to Outlook Web Access with the S/MIME control installed as a user who has a certificate.

Procedure

To view an encrypted message using Outlook Web Access

1. In Inbox, locate the encrypted test message and double-click it.

2. When the message opens, to verify the encryption, move the pointer over the Verify encryption button. A message is displayed indicating that this e-mail message was encrypted.

   Verify encryption button in Outlook Web Access