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Test Unified Messaging Server Connectivity to IP Gateways and PBXs

Exchange 2010
 

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

You can test the operation of a Microsoft Exchange Server 2010 Unified Messaging (UM) server and related connected telephony equipment. When you perform the following procedure, the Unified Messaging server tests the full end-to-end operation of the UM system. This includes the telephony components connected to the Unified Messaging server, including IP gateways, Private Branch eXchanges (PBXs), and cabling.

This diagnostic test can be run only on a local Unified Messaging server, and you can't test the operation of the Unified Messaging server using the EMC.

Looking for other management tasks related to UM servers? Check out Managing Unified Messaging Servers.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM server" entry in the Unified Messaging Permissions topic.

This example tests the ability of the UM IP gateway to listen on TCP port 5060 for incoming SIP requests.

Test-UMConnectivity -ListenPort 5060 -UMIPGateway MyIPGateway

This example tests the ability of the local Unified Messaging server to use an unsecured TCP connection instead of a secured mutual TLS connection to place a call through a UM IP gateway named MyUMIPGateway by using the telephone number 56780.

Test-UMConnectivity -UMIPGateway MyUMIPGateway -Phone 56780 -Secured $false

This example tests the subscriber access number on a dial plan by using a SIP URI. This example can be used in an environment that includes Microsoft Office Communications Server 2007.

Test-UMConnectivity -UMIPGateway OCSGateway1 -Phone "sip:SIPdialplan.contoso.com@contoso.com"
noteNote:
You can set the -Timeout parameter with a value of less than 5 seconds. However, we recommend that you always configure this parameter with a value of 5 seconds or more. Use mode 2 when the ­UMIPGateway parameter is specified in the command-line syntax.

For more information about syntax and parameters, see Test-UMConnectivity.

After you test the operation of the Unified Messaging server and telephony components, you may also want to:

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