Before you migrate mailboxes from Exchange 5.5 to Exchange 2003, you must perform initial migration tasks. In addition, the mailbox owners must complete specific initial migration tasks. To prepare to migrate from Exchange 5.5, you need to:
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Reduce the amount of Exchange 5.5 data to be migrated as much as possible.
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Use Active Directory Connector to establish coexistence (if necessary) between Exchange 5.5 and Exchange 2003 while you are migrating Exchange 5.5 data. If you require full replication between the Exchange 5.5 directory and Active Directory, establish an inter-organizational connection agreement.
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Identify resource mailboxes.
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Ensure that the owners of the Exchange 5.5 mailboxes that will be migrated perform the initial user tasks.
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When you upgrade an Exchange 5.5 server with an Internet Mail Connector that is configured to forward mail through a smart host, you should be aware if the smart host resides in an Exchange 2000 administrative group that consists of multiple routing groups. In such a scenario, Active Directory Connector will designate the first routing group that it finds as the connected routing group for the upgraded SMTP connector (displayed on the connector's Connected Routing Groups tab). Even if the smart host is identified correctly by the SMTP connector, unless the correct routing group is chosen, all messages routed through the SMTP connector will result in non-delivery reports (NDRs) for those messages. To prevent NDRs, after migration, configure the SMTP connector manually with the correct connected routing group.
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Reducing Data to Be Migrated
Before you run Migration Wizard, it is recommended that you reduce the amount of Exchange 5.5 directory information and mail data as much as possible to ease the migration process. You can reduce the amount of data both before migration begins and during the migration process. Two ways to reduce data before you begin the migration are:
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Delete outdated files from your Exchange mail system.
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Instruct users to delete old mail and calendar data.
During the migration process, you can use Migration Wizard to reduce the amount of data that you migrate. On the Account Migration page, ensure that only the user accounts that you want to migrate are selected. On the Migration Information page, use the following options to specify what data should or should not be migrated:
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To migrate messages that are dated within a specific time period, select Migrate Mail messages within a date range. Then specify a date range by typing a starting date in the Date Range box and an ending date in the To box.
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To avoid migrating mail messages with specific subjects, such as a list of words or letters, select Do not migrate mail messages with specific subjects. In Subject List File, click Browse to locate the file that contains the subjects that you want to filter.
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The files in Subject List File must be saved in Unicode file format.
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Using Active Directory Connector
To install the Exchange 2003 version of Active Directory Connector (ADC), you must have at least one server in each Exchange site running Exchange 5.5 SP3. The account that you use to install ADC must be a member of the Enterprise Administrator, Schema Administrator, and Domain Administrator groups. The account must also be a Local Machine Administrator on the local machine. To install Active Directory Connector, see "Installing Active Directory Connector" earlier in this topic.
Exchange 5.5 and Exchange 2003 Coexistence
You can migrate Exchange 5.5 mailboxes without using Active Directory Connector and connection agreements. Active Directory Connector is required only when:
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Your organization requires coexistence during the migration period.
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You want mailbox directory replication between the Exchange 5.5 directory and Active Directory.
Coexistence during migration is the recommended solution when you want to ensure that users in Exchange 5.5 and Exchange 2003 organizations can exchange mail during the migration process. When you connect Exchange 5.5 and Exchange 2003, the two systems coexist. Message transfer and directory synchronization must occur during the coexistence period. You can use an SMTP connector for message transfer. For directory synchronization, you can use Active Directory Connector. For more information about how to create an SMTP connector, see Exchange 2000 Help.
Active Directory Connector Requirements When Migrating Exchange 5.5
If you use Active Directory Connector while you are migrating your Exchange 5.5 mailboxes, adhere to the following guidelines:
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Use inter-organizational connection agreements.
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Establish replication between Exchange 5.5 and Exchange 2003 by configuring two one-way inter-organizational connection agreements between the Exchange 5.5 server and Active Directory.
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Configure the inter-organizational connection agreements to create contacts in Active Directory. To do this, on the Advanced tab of the connection agreement Properties dialog box, select Create a Windows contact. Contacts are created only when Active Directory Connector is replicating a mailbox whose primary Microsoft Windows NT® account does not exist in Active Directory.
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Configure the inter-organizational connection agreement whose target container is in Active Directory to include X500 addresses with replicated objects. By default, Active Directory Connector does not include X500 addresses with user objects. Use either the Active Directory Administration Tool (Ldp.exe) or the ADSI Edit snap-in to assign the values SMTP,X500 to the msExchInterOrgAddressType attribute on the connection agreement object in Active Directory.
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Ldp.exe and ADSI Edit are available on the Windows 2000 Server compact disc in the \Support\Tools folder. For more information about how to use Ldp.exe and ADSI Edit, see Windows 2000 Help.
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Suspend replication before you run Migration Wizard.
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Restore replication after Migration Wizard finishes and the migrated mailboxes have been removed from Exchange 5.5.
Inter-Organizational Connection Agreements and Two-Way Replication
Although inter-organizational connection agreements can only be configured to replicate in one direction, you can achieve coexistence by configuring two one-way inter-organizational connection agreements between the Exchange 5.5 server and Active Directory. Setting up two one-way ADC inter-organizational connection agreements that point in opposite directions enables the inter-organizational ADC to replicate the Exchange 5.5 directory information to Active Directory and to stamp replicated objects with the X500 address of the Exchange 5.5 mailbox. If you use the inter-organizational Active Directory Connector for directory synchronization during coexistence, do so only during the migration process.
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When you establish two one-way inter-organizational connection agreements, ensure that the target container of one connection agreement is not the source container of the second connection agreement.
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X500 Addresses
The Exchange 5.5 migration process uses X500 addresses in two different ways:
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To ensure reply functionality for e-mail messages that are sent to a mailbox owner after migration.
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As a search criterion when looking for Active Directory user objects that have already been created for mailboxes selected for migration.
Ensure that the connection agreement includes X500 addresses with replicated objects.
Identifying Resource Mailboxes
A primary mailbox is the mailbox where a user receives mail. A nonprimary (or resource) mailbox is a mailbox created for resources such as conference rooms or group mailboxes. Resource mailboxes are owned by users who also own a primary mailbox. In Exchange 2003, a mailbox is an attribute of an object in Active Directory, not an object itself. Therefore, each user object in Active Directory can only be matched to one mailbox, which is the user's primary mailbox.
Resource mailboxes become separate objects in Active Directory during the migration process. For this reason, resource mailboxes must be identified before running Migration Wizard so that Migration Wizard handles them differently than primary mailboxes. Migration Wizard identifies resource mailboxes that are to be migrated by searching for the value NTDSNoMatch in the custom attributes for each resource mailbox. For this reason, if a user has a primary mailbox and one or more resource mailboxes, all mailboxes but the primary mailbox must be stamped with the value NTDSNoMatch.
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Migration Wizard will only migrate multiple mailboxes that are associated with the same user if all but one of the mailboxes are stamped with the value NTDSNoMatch.
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Ensuring Completion of User Pre-Migration Tasks
In addition to the initial migration tasks that you must perform, mailbox users must perform the following tasks before you run Migration Wizard:
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Remote access users must synchronize their offline folder store (.ost) files with the Exchange 5.5 server so that any messages in their Outbox will be sent.
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Exchange client and Schedule+ users must synchronize their schedule (.scd) file with the Exchange 5.5 server.
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Users must decrypt encrypted messages.