Part Four

Part 4 concentrates on troubleshooting techniques that you can use to identify and resolve transport problems. It also presents some common scenarios that can cause message flow problems and illustrates ways to remedy these situations.

• Troubleshooting Routing

  This section provides information about using the WinRoute tool to troubleshoot routing problems in a Microsoft® Exchange 2000 Server and Exchange Server 2003 messaging environment.

• Troubleshooting Mail Flow and SMTP

  This section explains many common problems in mail flow. In addition, this section provides you with information about how to use several tools and how to configure diagnostic logging.

• Troubleshooting Non-Delivery Report Messages

  This section provides strategies to take and tools to use when you are attempting to resolve issues that are related to non-delivery reports. NDRs are a type of delivery status notification.