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Configure the Language Setting on a UM Auto Attendant

 

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

You can configure the language setting on a Unified Messaging (UM) auto attendant. The language setting available on a UM auto attendant enables you to configure the default prompt language on the auto attendant. When you're using the default system prompts for the auto attendant, this is the language that the caller will hear when the auto attendant answers the incoming call. This language setting affects only the default system prompts that are provided after the Unified Messaging server role is installed. However, this setting doesn't affect custom prompts that are configured on an auto attendant. The languages that are available are based on the Unified Messaging language packs that are installed on the Unified Messaging server.

Looking for other management tasks related to UM auto attendants? Check out Managing UM Auto Attendants.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.

  2. In the work pane, click the Auto Attendants tab.

  3. Click to select the UM auto attendant.

  4. In the action pane, click Properties.

  5. In the auto attendant Properties window, click the Features tab.

  6. On the Features tab, in the Language list, select the language you want.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

This example sets the default language on the UM auto attendant MyUMAutoAttendant to English (Great Britain).

Set-UMAutoAttendant -Identity MyUMAutoAttendant -Language en-GB

This example sets the default language on the UM auto attendant MyUMAutoAttendant to German.

Set-UMAutoAttendant -Identity MyUMAutoAttendant -Language de-DE

For more information about syntax and parameters, see Set-UMAutoAttendant.

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