High CPU usage in non-Exchange process
Topic Last Modified: 2005-11-18
The Microsoft® Exchange Server Analyzer Tool has a found a non-Exchange Server process that is currently using more than 20 percent of the server's available CPU. If a non-Exchange Server process is using more than 20 percent of the available CPU, an error is displayed.
It is recommended that your servers that run Exchange Server be dedicated to Exchange Server whenever possible and run as few applications or services as possible outside Exchange.
If another process causes most of the CPU use, try one of the following options:
Turn off the process and see whether the problem goes away.
Move that process to another server if you can.
Make sure that the process is configured correctly and look for any updates from Microsoft and the provider of the process that address this issue.
Uninstall the process if you do not need it.
- Turn off the process and see whether the problem goes away.
If the process cannot be moved or fixed, the server should be rescaled to allow for the added load of the non-Exchange Server process. You should consider moving users to another Exchange server as part of this rescale.