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Understanding Client Access Server Management Tasks

[This topic is in progress.]

Applies to: Exchange Server 2010

Topic Last Modified: 2009-02-10

You can perform many management tasks on a Microsoft Exchange Server 2010 computer that has the Client Access server role installed. You can configure different settings for Microsoft Exchange ActiveSync, Outlook Web App, Outlook Anywhere, POP3, and IMAP4 by using the Exchange Management Console and the Exchange Management Shell. In addition, you can perform some tasks using Internet Information Services (IIS) Manager, the command line, and the Outlook Web App interface. This topic lists many management tasks you can perform and the tools you can use to perform them.

The following table lists the most common management tasks for Exchange ActiveSync and the tools you can use to perform them.

Management tasks for Exchange ActiveSync

Feature Exchange Management Console Exchange Management Shell Internet Information Services (IIS) Manager Other

Managing virtual directories

Limited

Complete

Limited

Enabling and disabling Exchange ActiveSync

Complete

Enabling and disabling Exchange ActiveSync for a user

Complete

Complete

Configuring synchronization options for users

Limited

Limited

Mobile phone

Viewing Exchange ActiveSync logs

Complete

Using device history tracking

Limited

Complete

Outlook Web App user interface

Creating custom alerts for mobile phone history tracking

Complete

Configuring authentication

Limited

Limited

Complete

Configuring Windows SharePoint Services and Universal Naming Convention (UNC) file access

Complete

Configuring a device for synchronization

Mobile phone

Recovering a device password

Complete

Outlook Web App user interface

Configuring device password locking

Complete

Complete

Performing a remote device wipe

Complete

Outlook Web App user interface

Managing Exchange ActiveSync mailbox policies

Limited

Complete

The following table lists the most common management tasks for Outlook Web App and the tools you can use to perform them.

Management tasks for Outlook Web Access

Feature Exchange Management Console Exchange Management Shell Internet Information Services (IIS) Manager Other

Managing virtual directories

Limited

Complete

Limited

Simplifying the URL

Complete

Configuring redirection

Complete

Managing file access on public and private computers

Complete

Complete

Configuring WebReady Document Viewing

Complete

Complete

Managing data access

Complete

Complete

Managing Gzip compression

Complete

Windows Registry

Managing Web beacons

Complete

Outlook Web App user interface

Managing character settings

Complete

Managing language settings

Complete

Segmentation (enabling and disabling features)

Complete

Complete

Configuring proxy servers

Complete

Configuring single user sign-on

Internet Security and Acceleration (ISA) Server or RSA SecurID

Configuring Secure Sockets Layer (SSL) certificates

Complete

Configuring ISA Server

ISA Server

The following table lists the most common management tasks for Outlook Anywhere and the tools you can use to perform them.

Management tasks for Outlook Anywhere

Feature Exchange Management Console Exchange Management Shell Internet Information Services (IIS) Manager Other

Enabling and disabling users for Outlook Anywhere

Complete

Enabling Outlook Anywhere for your organization

Complete

Complete

Disabling Outlook Anywhere for your organization

Complete

Complete

Configuring SSL offloading for Outlook Anywhere-enabled Client Access servers

Complete

Complete

Configuring ISA Server 2006

ISA Server 2006 Management Console

Installing the RPC over HTTP Windows Networking component

Add or Remove Programs

The following table lists the most common management tasks for POP3 and IMAP4 and the tools you can use to perform them.

Management tasks for POP3 and IMAP4

Feature Exchange Management Console Exchange Management Shell Internet Information Services (IIS) Manager Other

Configuring Transport Layer Security (TLS) or SSL encryption

Complete

Complete

Configuring authentication

Complete

Complete

Configuring ports for authentication

Complete

Complete

Starting and stopping the POP3 and IMAP4 service

Microsoft Management Console (MMC) Services snap-in

Managing calendar options

Complete

Complete

Setting connection limits

Complete

Complete

Configuring IP addresses and ports

Complete

Complete

Setting connection time-out limits

Complete

Complete

Configuring access to Exchange 2003 servers

Complete

Complete

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