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Add or Remove Users from a Mobile Mailbox Policy

 

Applies to: Exchange Server 2013

Topic Last Modified: 2012-10-16

A mobile device mailbox policy allows you to apply a common set of security and mobile device settings to a group of users. You can create multiple mobile device mailbox policies.

CautionCaution:
When you install Microsoft Exchange Server 2013, a default mobile device mailbox policy is created and all users are automatically assigned this policy.

For additional management tasks related to mobile device mailbox policies, see Mobile Device Mailbox Policies.

  • Estimated time to complete each procedure: 5 minutes.
  • You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "Mobile Device mailbox policy" entry in the Clients and Mobile Devices Permissions topic.
  • You must have one mobile device mailbox policy available in the EAC in Mobile > Mobile Device Mailbox Policies.
  • For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard Shortcuts in the Exchange Admin Center.
tipTip:
Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection.

You can use the EAC or the Shell to change a user’s mobile device mailbox policy.

You change a single user’s mobile device mailbox policy using the EAC.

  1. In the EAC, click Recipients > Mailboxes and then select a mailbox.
  2. In the Details pane, scroll to Phone and Voice Features and select View details to display the Mobile Device Details screen.
  3. The mobile device mailbox policy that’s currently assigned is displayed. To change the mobile device mailbox policy, click Browse.
  4. Choose the appropriate mobile device mailbox policy from the list, click OK and then click Save.

You can change a single user’s mobile device mailbox policy using the Get-CASMailbox cmdlet in the Shell.

  1. In the Shell, run the following command.
    Get-CASMailbox -Identity tony@contoso.com -ActiveSyncMailboxPolicy "Sales" 
    

To verify that you’ve successfully changed a user’s mobile device mailbox policy, do one of the following:

  1. In the EAC, click Recipients > Mailboxes, and then choose a specific recipient. In the Details pane, scroll down to Phone and Voice Features and click View details.
  2. In the Shell, run the following command.
    Get-CASMailbox -Identity tony@contoso.com 
    

If you want to change the mobile device mailbox policy for multiple users at the same time, you can use the bulk edit functionality in the EAC or use the Shell to change the mobile device mailbox policy for a filtered set of users.

You can update the mobile device mailbox policy for multiple users at once using the Bulk Edit functionality.

  1. In the EAC, click Recipients > Mailboxes.
  2. Select multiple users.
  3. In the Details pane, scroll down to Exchange ActiveSync and click Update a policy.
  4. Click Browse to choose a mobile device mailbox policy.
  5. Click OK and then click Save.

You can use the Shell to change the mobile device mailbox policy for a filtered set of users. You can filter users on a variety of attributes.

  1. In the Shell, run the following command.
    Get-Mailbox | where { $_.CustomAttribute1 -match "Manager"
     } | Set-CASMailbox -activesyncmailboxpolicy(Get-ActiveSyncMailboxPolicy "Contoso").Identity
    
    noteNote:
    You can substitute CustomAttribute1 for any of the properties on the Get-Mailbox object. To view the full list, type: Get-Mailbox username |fl.

To verify that you’ve successfully changed a user’s mobile device mailbox policy, do one of the following:

  1. In the EAC, click Recipients > Mailboxes, and choose a specific recipient. In the Details pane, scroll down to Phone and Voice Features and click View details.
  2. In the Shell, run the following command.
    Get-CASMailbox -Identity tony@contoso.com 
    
 
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