Introduction to the Exchange Server 2003 Client Access Guide

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This guide provides essential information about working with Microsoft® Exchange Server 2003 and client access. This guide describes the features for Exchange 2003 and Microsoft Office Outlook® 2003, in addition to improvements in Microsoft Office Outlook Web Access 2003. It contains configuration information, such as how to help secure your messaging environment, deploy the server architecture, and configure the Exchange servers for your supported client access methods. Finally, this guide describes how to manage protocols, the Exchange Virtual Server, Outlook Web Access, Exchange ActiveSync®, and Microsoft Outlook Mobile Access.

Who Should Read This Guide?

Anyone with a technical background can benefit from reading this guide; however, it is designed to produce maximum benefits for the following professionals.

  • Systems Architects
    Those individuals responsible for planning and crafting overall business strategies and solutions
  • Enterprise Exchange Administrators
    Those individuals responsible for installation, maintenance, and administration of software in the enterprise
  • Exchange User Account Managers
    Those individuals responsible for setting up individual e-mail accounts and modifying individual Exchange accounts in the Microsoft Active Directory® directory service
  • Messaging Support Staff
    Those individuals who specialize in troubleshooting the causes of problems that end-users have with their messaging environment
  • Helpdesk Operators
    Those individuals who help end-users with a variety of hardware and software issues, including simple messaging issues

Hardware Requirements

You need the following hardware to do the procedures in this guide. This list does not include your general Exchange servers, storage hardware, and so on. It includes only security-specific hardware requirements:

  • Two firewalls (or routers)

  • RSA SecurID PIN generators (for each mobile client)

  • A minimum of one front-end server running Internet Security and Acceleration (ISA) Server

Software Requirements

You need the following software to do the procedures in this guide:

  • Microsoft Exchange Server 2003 Enterprise Edition

  • Microsoft Internet Security and Acceleration (ISA) Server

  • Microsoft Windows® 2000 Advanced Server

  • RSA SecurID Server version 1.x