How to Enable Message Tracking

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You can create a server policy to control the message tracking options of a group of servers in an administrative group. You can also enable message tracking on an individual server basis. When you enable message tracking on an individual server, messages routed through the server are added to the message tracking logs. These logs are text files that you can review to monitor and troubleshoot message flow. The Exchange System Attendant service on each server maintains these log files. This procedure outlines how to enable message tracking.

Procedure

To enable message tracking

  1. In Exchange System Manager, right-click an Exchange server, and then select Properties.

  2. On the General tab, select the Enable message tracking check box.

    Note

    If the Enable message tracking check box is unavailable or appears dimmed, there is a server policy object applied to this server. You must either enable message tracking on the policy, or remove the server from this policy.

For More Information

For more information about server policies, see Managing an Exchange Server 2003 Organization.