Enabling Message Tracking

You can create a server policy to control the message tracking options of a group of servers in an administrative group. However, you can also enable message tracking on an individual server basis. For example, if you do not track messages on all your servers, but users on a specific Exchange server are experiencing mail flow problems, you may want to enable message tracking on the server that is experiencing mail flow problems. Alternatively, you may want to track messages only on your Internet gateway servers.

When you enable message tracking on an individual server, messages routed through the server are added to the message tracking logs. These logs are text files that you can review to monitor and troubleshoot message flow. The Exchange System Attendant service on each server maintains these log files.

For detailed instructions on enabling message tracking, see How to Enable Message Tracking.