How to Test Subscriber Access Functionality with the Unified Messaging Test Phone

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Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1

This topic explains how to use the Exchange UM Test Phone to test subscriber access functionality in Microsoft Exchange Server 2007 Unified Messaging. The Exchange UM Test Phone lets you test the functionality of specific Unified Messaging (UM) features such as subscriber access.

Before You Begin

Before you perform these procedures, confirm the following:

  • A valid Exchange recipient mailbox has been created and enabled for Unified Messaging

  • A valid UM dial plan has been created.

  • A valid UM IP gateway has been created.

  • A valid UM hunt group has been created.

  • A valid UM mailbox policy has been created.

  • The UM server has been added to a UM dial plan.

  • The UM Test Phone application has been installed and correctly configured.

For more information about how to set up and configure the UM Test Phone application, see How to Set Up the Unified Messaging Test Phone.

Procedure

To test subscriber access to access a user's e-mail, calendar, and voice mail

  1. Open the Exchange UM Test Phone application by double-clicking ExchangeUMTestPhone.exe.

  2. Dial the subscriber access number for the UM dial plan.

  3. On the keypad in the user interface for the Exchange UM Test Phone, enter the extension number for the user.

  4. On the keypad in the user interface for the Exchange UM Test Phone, enter the PIN for the UM-enabled mailbox.

  5. Follow the menu prompts and use the microphone or the keypad to interact with the system.

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