Export (0) Print
Expand All

Enable or Disable Outlook Web App for a Mailbox

Exchange Online
 

Applies to: Exchange Server 2013, Exchange Online

Topic Last Modified: 2012-11-14

You can use the EAC or the Shell to enable or disable Outlook Web App for a user mailbox. When Outlook Web App is enabled, a user can use Outlook Web App to send and receive email. When Outlook Web App is disabled, the mailbox will continue to receive email messages, and a user can access it to send and receive email by using a MAPI client, such as Microsoft Outlook, or with a POP or IMAP email client, assuming that the mailbox is enabled to support access by those clients.

noteNote:
Support for Outlook Web App and MAPI, POP3, and IMAP4 email clients is enabled by default when a user mailbox is created.

For additional management tasks related to managing email client access to a mailbox, see the following topics:

tipTip:
Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection.

  1. In the EAC, navigate to Recipients > Mailboxes.
  2. In the list of user mailboxes, click the mailbox that you want to enable or disable Outlook Web App for, and then click Edit Edit Icon.
  3. On the mailbox properties page, click Mailbox Features.
  4. Under Email Connectivity, do one of the following:
    • To disable Outlook Web App, under Outlook Web App: Enabled, click Disable.
      A warning appears asking if you're sure you want to disable Outlook Web App. Click Yes.
    • To enable Outlook Web App, under Outlook Web App: Disabled, click Enable.
  5. Click Save to save your change.
noteNote:
You can enable and disable Outlook Web App for multiple user mailboxes by using the EAC bulk edit feature. For more information about how to do this, see the "Bulk edit user mailboxes" section in Manage User Mailboxes.

This example disables Outlook Web App for the mailbox of Yan Li.

Set-CASMailbox -Identity "Yan Li" -OWAEnabled $false

This example enables Outlook Web App for the mailbox of Elly Nkya.

Set-CASMailbox -Identity Ellyn@contoso.com -OWAEnabled $true

For detailed syntax and parameter information, see Set-CASMailbox.

To verify that you’ve successfully enabled or disabled Outlook Web App for a user mailbox, do one of the following:

  • In the EAC, navigate to Recipients > Mailboxes, click the mailbox, and then click Edit Edit Icon.
  • On the mailbox properties page, click Mailbox Features.
  • Under Email Connectivity, verify whether Outlook Web App is enabled or disabled.

Or

  • Run the following command in the Shell.
    Get-CASMailbox <identity>
    
    If Outlook Web App is enabled, the value for the OWAEnabled property is True. If Outlook Web App is disabled, the value is False.
 
Was this page helpful?
(1500 characters remaining)
Thank you for your feedback
Show:
© 2014 Microsoft