How to Send Error Information to Microsoft

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Microsoft personnel monitor error reports to identify and correct common problems that customers encounter. This procedure outlines how to send error information to Microsoft.

Before You Begin

It is recommended that you send fatal error reports to Microsoft. When you send these reports, Microsoft personnel can respond to you with any available fixes for your reported issue. However, before sending information about any fatal service error to Microsoft, confirm that sending this information is permitted under your organization's security policy. Also, to send reports, the server must have HTTP access to the Internet.

Procedure

To send error information to Microsoft

  1. In Exchange System Manager, right-click an Exchange server, and then select Properties.

  2. On the General tab, select the Automatically send fatal service error information to Microsoft check box.

For More Information

For more information about automatic error reporting, see the Microsoft Online Crash Analysis Web site.