How to Configure All Cached Mode Clients to Use the Online Global Address List to Resolve Ambiguous Names

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In Cached Exchange Mode, Outlook 2003 uses the offline address book when it resolves ambiguous names, even when connected to the server. To configure Outlook to use the online global address list, perform the following procedures.

Before You Begin

This topic contains information about editing the registry.

Warning

Incorrectly editing the registry can cause serious problems that may require you to reinstall your operating system. Problems resulting from editing the registry incorrectly may not be able to be resolved. Before editing the registry, back up any valuable data.

Procedure

To configure all cached mode clients to use the online Global Address List to resolve ambiguous names

  1. Start Registry Editor on the computer running Outlook.

  2. Navigate to either one of the following registry keys:

    • HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Cached Mode

    • HKEY_LOCAL_MACHINE\Software \Microsoft\Office\11.0\Outlook\Cached Mode

    Note

    You may have to create a Cached Mode key.

  3. Add a new value:

    Parameter: ANR Include Online GAL

    Type: DWORD _

    Value: 0 or 1

    Where the data values represent the following:

    0 = the default value for Outlook 2003 cached mode, and the offline address book will be used for ambiguous name resolution searches.

    1 = changes cached mode to connect to the server address list for ambiguous name resolution searches. This value forces more remote procedure call (RPC) connections to the server address list.